Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rajan Shah

Rajan Shah

M 70/415 Pragatinagar Nr. Vardan Tower Naranpura, Ahmedabad

Summary

  • To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Dedicated Operations, professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Medical Appointment Scheduler

Technomine
Ahmedabad
08.2022 - Current
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Organized and maintained a patient chart filing system to promote quick data finding for staff.
  • Greeted all patients professionally and courteously.
  • Responded to and resolved all patient service requests.
  • Coordinated appointment schedules with all relevant facility departments.
  • Monitored all medical callbacks as needed.
  • Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.
  • Maintained and updated all computerized client appointment schedules regularly.
  • Sustained strong professional relationships with staff clients and their families.
  • Provided phone and clerical assistance to front office staff as required.
  • Addressed all client questions and issues completely and efficiently.

Executive ( Operations )

Planet Edu ( IELTS service provider to IDP Education )
All Over India
05.2020 - 05.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Pre-exam coordination with vendors / suppliers for furniture / audio-visual, security agency.
  • Pre-exam coordination with exam-day temporary staff e.g. invigilators etc.
  • Exam hall set-up as per a defined Standard Operating Procedure (OP) that would include making the exam hall ready for examination conditions including furniture setup, stationery items, audio-visual setup and other similar requirements are detailed in the SoP document.
  • Setting up of pre-exam computer-based registration area with adequate seating, computer systems etc.
  • Conduct pre-exam registration including checking of documents and taking the candidate's photograph etc. into the customized registration software
  • Manage exam material including receiving, counting, documentation etc.
  • I am completing documentation/reports linked to the exam using standard forms and tables.
  • Checking of exam set-up from all aspects as per the SoP.
  • Responsible for handling company materials including laptops, cameras, mobile phones and other materials.
  • Ensure zero errors, follow test day instructions provided by TDS, and strictly adhere to the protocols made for Cambridge assessment by IDP IELTS.
  • Worked flexible hours; night, weekend, and holiday shifts.

Education

Bachelor of Computer Applications -

Shree Umiya BCA College
Ahmedabad
03.2019

HSC - Commerce

Terf School
Ahmedabad
03.2016

SSC -

Divyapath Campus
Ahmedabad
03.2014

Skills

  • Taking Client Histories
  • Appointment Booking
  • Appointment Scheduling and Confirmation
  • Medication Schedules
  • Excellent Communication
  • Planning and Coordination
  • MS Office
  • Decision-Making
  • Teamwork and Collaboration
  • Client Representation
  • Funds Reconciliation
  • Organization and Time Management

Languages

English
Advanced (C1)
Hindi
Intermediate (B1)
Gujarati
Advanced (C1)

Timeline

Medical Appointment Scheduler

Technomine
08.2022 - Current

Executive ( Operations )

Planet Edu ( IELTS service provider to IDP Education )
05.2020 - 05.2022

Bachelor of Computer Applications -

Shree Umiya BCA College

HSC - Commerce

Terf School

SSC -

Divyapath Campus

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Rajan Shah