Hi, I’m
Rajan Tripathi
IT-Applications - Chief Manager
Ahmedabad
Summary
Strategic IT leader with 21+ years of experience delivering enterprise application services across the retail domain, specializing in Workforce Management (WFM), Human Capital Management (HCM), HR services, and store applications. Demonstrated success in implementing cloud-based HCM SaaS platforms, payroll automation, and workforce scheduling systems that optimize employee lifecycle management and operational efficiency. Skilled in driving digital transformation, leading HR technology initiatives, and ensuring regulatory compliance across complex payroll and workforce ecosystems.
Overview
22
years of professional experience
3
Languages
Work History
Arvind Limited
Chief Manager, IT- Applications
11.2022 - Current
Job overview
- - Managed IT support for over 175 retail stores, covering MS-D365 POS, SAP ERP, and mobile apps.
- - Customized SAP programs for warehouse-linked processes (GRN, dispatches, and auto delivery) for B2B customers.
- - Automated warehouse stock inward processes with handheld devices, reducing manual interventions.
- - Rolled out digital invoices via WhatsApp, linked to D365 POS, enhancing payroll-linked compliance.
- - Developed management dashboards for HR and workforce KPIs using MS Copilot and BI tools.
- Improved communication across departments, fostering collaboration and enhancing overall operational effectiveness.
- Enhanced company performance by streamlining processes and improving efficiency in daily operations.
- Spearheaded major projects from inception through completion, consistently meeting deadlines while staying within budget constraints.
- Negotiated contracts with vendors, securing favorable terms that resulted in cost savings for the organization.
- Established strong relationships with key stakeholders, ensuring timely delivery on projects and customer satisfaction.
- Managed a team of professionals to achieve organizational goals and maintain high productivity levels.
- Led successful cost-saving initiatives, reducing expenses while maintaining quality standards.
Future Lifestyle Limited / NuFuture Digital India Limited
Engineering Manager, Technology Services
08.2010 - 10.2022
Job overview
- - Led the implementation of the PeopleStrong HCM SaaS module (Payroll, Performance, Expense Management) on AWS cloud.
- - Performed data migration from legacy HR systems using Python-based extraction and conversion programs.
- - Integrated HCM with biometric attendance and perk management systems, ensuring accurate payroll processing.
- - Spearheaded the rollout and upgrades of the Reflexis Store Task Management Tool across multiple Future Group formats.
- - Designed reverse workflow approvals for store-level operations, improving workforce scheduling efficiency.
- - Coordinated infra teams for hardware sizing and deployment, ensuring smooth adoption across 100+ stores.
- Identified areas of improvement in existing systems, providing recommendations that resulted in significant cost savings over time.
- Managed risk assessments during project planning phases, proactively mitigating potential issues before they arose during execution stages.
- Fostered a culture of innovation and continuous improvement by encouraging the sharing of ideas, leading to increased creativity and problem-solving capabilities within the team.
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
- Evaluated project requirements to identify and mitigate risks.
Reflexis Systems India Pvt. Ltd
Team Lead
01.2010 - 07.2010
Job overview
- - Delivered project implementation and support for over 20 global clients.
- - Implemented Reflexis Store Task Manager, Store Walk, and KPI modules for Future Group retail operations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
IBM India Pvt. Ltd
Quality Analyst
08.2004 - 05.2007
Job overview
- - Ensured application quality and compliance with client requirements.
- - Received multiple R&R awards for outstanding performance.
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Identified process inefficiencies through meticulous data analysis, leading to streamlined operations and increased productivity.
- Analyzed quality and performance data to support operational decision-making.
- Created and revised procedures, checklists and job aids to reduce errors.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner, demonstrating commitment to exceptional service.
Education
Bluefield State CollegeWest Virginia, USA
Bachelor of Science from Computer Science
04.2001
University Overview
- - Full Academic Scholarship recipient
- - Dean’s List of Honors
Skills
WFM & HR Systems: Reflexis, PeopleStrong HCM, Infor HCM/WFM, SAP ERP, MS-D365
Solution/Technical Architecture
Product Implementation & Support Management
Digital Transformation
Technology Roadmap Planning
Project Management
Team Management & Leadership
Core Competencies
- Workforce Management ( Reflexis, MS-D365, Infor WFM)
- HR Services & Payroll Automation (SAP, PeopleStrong HCM)
- Cloud SaaS Implementations (AWS, MS-D365, Increff)
- Employee Lifecycle Management & Attendance Systems
- Data Migration & Integrations (APIs, SFTP, Python)
- Project & Delivery Management (Agile, ITIL, SDLC)
- Stakeholder & Vendor Management
- Digital Transformation & Automation
Timeline
Chief Manager, IT- Applications
Arvind Limited
11.2022 - Current
Engineering Manager, Technology Services
Future Lifestyle Limited / NuFuture Digital India Limited
08.2010 - 10.2022
Team Lead
Reflexis Systems India Pvt. Ltd
01.2010 - 07.2010
Quality Analyst
IBM India Pvt. Ltd
08.2004 - 05.2007
Bluefield State College
Bachelor of Science from Computer Science
04.2001