RAJAN YADAV
Greater Noida West
Summary
Dynamic operations professional specializing in inventory control and demand forecasting, refined at Johnson Controls International. Demonstrated success in improving inventory accuracy and optimizing processes, supported by robust analytical skills and effective team leadership. Proficient in SAP and skilled in developing automated dashboards to enhance decision-making and operational efficiency.
Overview
10
10
years of professional experience
Work History
Assistant Manager (Operations - EMELA)
Johnson Controls International
Gurugram
01.2022 - Current
- Led end-to-end inventory management operations for the MEA region, ensuring optimal stock levels and availability across key distribution centers.
- Monitored stock replenishment cycles and coordinated with suppliers to avoid stockouts or overstock situations.
- Analyzed historical demand patterns and consumption trends to forecast inventory needs, improving forecast accuracy by 20%.
- Collaborated with cross-functional teams (procurement, logistics, and sales) to align inventory plans with project schedules and customer requirements.
- Conducted root cause analysis for inventory discrepancies and implemented corrective actions to improve inventory accuracy.
- Utilized SAP to track real-time inventory data, manage goods receipts, and maintain master data for materials and vendors.
- Generated and maintained reports on inventory turnover, stock aging, and excess/obsolete stock to support decision-making.
- Led cycle counting and physical inventory audits in collaboration with warehouse teams to maintain 98%+ inventory accuracy.
- Streamlined inventory reporting by automating daily/weekly stock dashboards, improving visibility and reducing manual workload.
- Supported implementation of continuous improvement initiatives (Lean/Kaizen) to reduce waste and improve warehouse efficiency.
- Handled escalations related to material shortages, urgent deliveries, and inventory availability for priority projects.
- Ensured compliance with company policies, SLAs, and MEA region-specific regulations for inventory and material handling.
- Key Deliverables:
Process Developer (Operations)
Genpact India Pvt-Ltd
Noida
02.2020 - 12.2021
- Compliance: Administering the payment process for trade invoices with adherence to compliance within the TAT.
- Contract Management: Spearheading the conception of contracts, new item forms, and price changes as per the sales requirements.
- Pricing and Validating: Validating operational efficiency at various levels and recommending suggestions for changes in the price of the existing products.
- MIS Reporting: Preparing tracker and AR reports to facilitate bill payments and clearance of various collections.
- Customer Management includes issuing the invoice, ensuring timely collection of payments (AR), handling invoice-related disputes, etc.
- Creating settlements on the system and preparing credit notes if required.
- Working on NBRs: New billing requests through emails.
- Working on CCH (Customer Complaint Handling) queries on Priority.
- Handling inquiries from Account or Business Managers or directors and disputes raised by the.
- Prepares various reports such as the debt Report, ageing report, Paid on Time Report, and Collection Report.
- Working on adding, removing, or modifying respective services for accounts.
- Coordinating with Project Managers and Delivery Managers on all the requests.
- Monitoring that all services are billed accurately with the correct margins and ensuring no service is overbilled or underbilled.
- Key Deliverables:
Associate (Operations)
Client Paytm, (On QUESS CORP Payroll)
Noida
05.2018 - 01.2020
- Checking the merchant's line of business.
- Risk Assessment of the merchants and deciding their LOB category.
- Audit to know the various trends in transactions.
- Follow the compliance guidelines for each merchant.
- Work closely with the operations and support teams to identify risks.
- Review activations for negative lines of business.
- Monitor activated and live merchants to ensure they are not deviating from the registered line of business.
- Monitor transactions to identify risk or fraud.
- Identify patterns and document fraudulent merchants.
- Creation and verification of the merchant.
- Ensure maximum merchant on-boarding.
- Integrations, documentation, and streamlining the process with the banking partners for all net banking and Credit card.
- Updating the MCC code according to the category of.
- Activation and Deactivation of bank PGs (According to Secondary and Primary codes).
- Key Deliverables:
Executive
Citrus Pay / PayU
Pune
10.2015 - 02.2017
- Handling all operational work for Pan.
- Handling a team of on-boarding and banking.
- Complete Knowledge of Payment gateways and financial.
- Taking care of escalation.
- Key Deliverables:
Education
Bachelor of Commerce - Cost and Work Accounting
University of Pune
Maharashtra, India01.2015
10+2 -
Central Academy School
Skills
- Expertise in inventory control, stock replenishment, and demand forecasting
- Skilled in managing end-to-end supply chain processes across international regions (MEA)
- Strong understanding of warehouse operations, cycle counting, and inventory audits
- Proficient in resolving inventory discrepancies and driving accuracy improvements
- Skills in analyzing inventory trends, material consumption, and stock movement
- Competent in creating automated dashboards and reports for inventory health and KPIs
- Ability to interpret large data sets for decision-making and cost-reduction opportunities
- Completed three transitions within the time frame with Mexico and with the Middle East (Johnson Controls), Dubai, and Ohio Cardinal Project (Genpact) clients
- Experienced with SAP (MM, SD modules), Oracle, and other enterprise systems
- Strong in Microsoft Excel (VLOOKUP, Pivot Tables, Data Validation), Power BI
- Comfortable working with tools for workflow management and process automation
- Team Management
- Improvement Initiatives
- Project Management
- Order Management
- Transition and Quality Management
- Customer Service and Client Relationships
Languages
English, Hindi
PERSONAL PROFILE
- Date of Birth: June 6, 1992
- Father’s Name: Beer Bahadur Yadav
- Mother’s Name: Kaushilya Yadav
- Languages Known: English, Hindi
- Permanent Address: Flat #9153 Tower 12 (Mahagun Mywoods) Gaur City-2, Opposite Gaur International School, Sector 16-C, Greater Noida West-201318.
Timeline
Assistant Manager (Operations - EMELA)
Johnson Controls International
01.2022 - Current
Process Developer (Operations)
Genpact India Pvt-Ltd
02.2020 - 12.2021
Associate (Operations)
Client Paytm, (On QUESS CORP Payroll)
05.2018 - 01.2020
Executive
Citrus Pay / PayU
10.2015 - 02.2017
Bachelor of Commerce - Cost and Work Accounting
University of Pune
10+2 -
Central Academy School
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