Rajani George
Bangalore
Summary
Experienced and dynamic project management professional with over 11 years of proven success, overseeing complex projects and programs to deliver exceptional client service. Adept in financial management and consulting, utilizing strategic approaches to achieve organizational goals and objectives. Seeks an opportunity to leverage leadership and managerial expertise within a high-performing organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Project Management Consultant
PwC Service Delivery Center
08.2023 - Current
- Being a part of Business Services Operations, played a key role in providing operational support to the One Finance Transformation Program Lead (the US region) - by ensuring smooth delivery of internal projects/program outcomes/weekly/monthly updates
- Lead the execution of business initiatives and drive the implementation of agile methodologies
- Collaborate with Senior leadership and cross-functional teams to streamline the process and drive successful execution of projects
- Prepare monthly budgets, WIP reconciliations to identify actual spent v/s budget and keep the Leadership team informed on the program's financials
- Monitor RAAID logs regularly and communicate with stakeholders about the possible risks, delays, actions, and mitigation plans
- Utilize JIRA dashboards and Microsoft Planner to manage and track project tasks, user stories, and backlog items
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
- Conduct an in-depth Cost-benefit analysis to ensure the cost variance is within the scope of the budget
- Review Change Requests to ensure the costs are charged to the correct WBS codes and partner with other program managers to set project priorities and milestones and deliver on time
- Identify opportunities to enhance compliance processes and make recommendations for process improvements
- Responsible for tracking backfill resource charges and providing recommendations for resource allocation.
Assistant Manager - Tax and Legal Operations
KPMG
08.2021 - 08.2023
- Led the critical Engagement Set up team and managed the financial portfolio
- Achieving team objectives by managing, reviewing, and improving SLAs, KPIs and suggesting process improvement ideas, and evaluating for any additions/ changes with changing business requirements
- Participate in projects from the engagement transition stage, provide estimates, and assist in resource allocation focusing on the UK/EMEIA region
- Ensure client risk assessment, AML checks, engagement risk analysis, etc are valid
- Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions
- Issue resolution for the client, managing escalations, and managing overall stakeholder relationships
- Workflow management, collaborate with onshore teams to identify areas of business and acquire new projects for the team
- Generate reports and perform analysis using different tools like MS Dynamics, SAP, BI Dashboard, etc
- Data management - process high volumes of financial data/prepare reports for business meetings and presentations, participate in the Quarterly Business Review with senior management
- Perform regular audits of process maps, data management, SOW, and contracts and make necessary revisions as advised by stakeholders
- Prepare and manage commercial dashboards, and scorecard data for the team, liaise with senior management including Partners, and participate in decision-making
- People and Resource management (performance appraisals, mentoring, skill development, training program, career planning, etc
- For the team)
- Utilize technology effectively and implement automation to reduce lean activities
- Made hiring recommendations to increase the company's productivity and profitability with quality workers
- Accredited as a facilitator by completing the 'Train the Trainers' program
- Manage VRP (Value Recognition Program) initiative for the Business Unit and publish monthly award lists under each value category to the leadership team.
Team Lead
EY
01.2017 - 07.2021
- From the Senior Associate level, became an integral part of the Immigration Billing team
- Being a part of the People Advisory Services (Global Immigration Billing and Compliance team), played a key role in ensuring all the engagements assigned (15+ Global engagements/clients) across EMEIA/UK regions are managed efficiently, projects are delivered on time and within scope and budget
- Ensure regular monitoring of Engagement financials and net revenue is generated as per the set standards and notify the senior management for any outstanding dues/ revisions required in the engagement setup
- Active member of BPMS (Business Performance Management System) audit group and assists in the preparation of process maps and provides suggestions on automation
- Conduct training for all new team members and supervise their individual performances/provide constructive feedback
- Accountable for overall team performance, escalation management, and working closely with the Project Management Office to track progress and provide updates and suggestions
- Review and sign off all the critical financial reports/SOW/contracts shared with stakeholders
- Assists with budget forecasting and liaises with onshore teams regularly to ensure the engagements are managed efficiently
- Managing the team with planning, assigning, and directing work; mentoring and coaching team members by providing adequate feedback and assigning learning programs to upgrade their skills
- Assists with workflow management and technology enhancement and provides suggestions to streamline the process
- Provide critical input to leaders and clients and provide solutions to ensure that engagements align with best practices.
Senior Consultant
FIRST AMERICAN INDIA (deployed through Primus Global)
06.2015 - 01.2017
- Creation of Title Insurance forms as per the Onsite counterpart requirements
- Quality Analysis support for title documents, fixing bugs, and updating the TFS system as per requirements by UAT Team.
Consultant
SYMPHONY TELECA
08.2014 - 06.2015
- Served as a single point of contact for Country Leader, India - (dedicated support for client TT Electronics)
- Responsible for maintaining financial data and keeping track of monthly expenses, employee reimbursements, travel claims, compensation, and billing details
- Maintenance and amendment of contracts, and software licenses and liaising with clients, suppliers, and staff.
Administration Officer
RAK BANK
04.2010 - 01.2011
- Provide support for the retail team to help them run as effectively as possible by providing clear communication and guidelines
- Review and research branch procedures and amend and update when necessary
- Responsible for maintaining and updating all Annual Maintenance Contracts and purchasing reports.
Education
MDP, Professional Certificate Program in Project Management -
IIM
MBA - undefined
Griggs University, Dubai
01.2010
Bachelor of Commerce - undefined
University of Calicut
01.2008
Skills
- Business Analysis
- Cost Control
- Lean Six Sigma
- Agile Methodology
- Budget Preparation
- Stakeholder Management
- Process Improvement Initiatives
Certification
- Lean Six Sigma by the Council for Six Sigma Certification (CSSC)
- Holder of EY Bronze Badge in Data Analytics and Visualization - a unique learning achievement in Data Analytics.
Accomplishments
- Recipient of Extra Miler Award for exceptional client service in EY (awarded 4 times).
- Awarded for Service Excellence in process improvement and identified as a key member in process Audit and Diagnostics in EY.
- Completed a certification course in Project Management - Important Concepts and Tools of Agile Project Management (Scrum).
- Provided a booster idea in KPMG to streamline the process which resulted in cost savings.
- Played a key role in CSR activities during my tenure at Symphony Teleca.
Personal Information
- Passport Number: W9686887
- Date of Birth: 02/11/1987
- Reference: Available on request
Timeline
Senior Project Management Consultant
PwC Service Delivery Center
08.2023 - Current
Assistant Manager - Tax and Legal Operations
KPMG
08.2021 - 08.2023
Team Lead
EY
01.2017 - 07.2021
Senior Consultant
FIRST AMERICAN INDIA (deployed through Primus Global)
06.2015 - 01.2017
Consultant
SYMPHONY TELECA
08.2014 - 06.2015
Administration Officer
RAK BANK
04.2010 - 01.2011
MDP, Professional Certificate Program in Project Management -
IIM
MBA - undefined
Griggs University, Dubai
Bachelor of Commerce - undefined
University of Calicut
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