Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Priyal Rajani

Priyal Rajani

Ahmedabad

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data Manager

Uniquesdata
07.2023 - Current
  • Served as a primary point of contact for clients, managing expectations and ensuring streamlined communication throughout project lifecycles.
  • Managed a team of 80 members and have handled approx. 10-15projects in a month,
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Spearheaded initiatives to automate repetitive tasks, freeing up team's time for more value-added activities.
  • Spearheaded adoption of new data visualization tools, enhancing stakeholder understanding of complex datasets.
  • Implemented BI solution framework for business intelligence projects.
  • Modified databases to meet needs and goals determined during planning process.
  • Used statistical methods to analyze data and generate useful business reports.
  • Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Updated and developed scripts and queries to extract and analyze data from multiple sources.
  • Wrote and optimized SQL statements to assist business intelligence practices.

Project Management Officer

IBM
11.2021 - 06.2023
  • Monthly Service Level Agreement (SLA) client reporting
  • Preparation of Monthly and Weekly Key performance Index (KPI)
  • Preparing Monthly Scorecard of various Business Units
  • Daily Business Growth Change Request (CR) Tracking
  • Preparation of Weekly Change Request (CR) Tracker for client reporting
  • CR Estimations Tracking so as to avoid SLA breach
  • Ticket Analysis (Incident/SRs) - follow up to avoid SLA breach
  • Client Business Unit Wise Decks of Highlight/Lowlights
  • Preparation of ServiceNow Dashboards and reports
  • Streamlined Master Data Management Ticket Resolutions
  • Access Allocation of Client Id, Service NOW, SAP, GSNI and Virtual Desktop Infrastructure access
  • ITIL License allocation and tracker
  • Maintaining Client Id and SNOW Trackers
  • Update and maintain End Date Management (EDM) tool
  • SAP Training Dashboard preparation and reporting
  • Maintaining overall IBM Program Work Center (IPWC)

Education

Bachelor of Business Administration - Finance

NRIBA
Ahmedabad

Skills

  • Project Management
  • Data Modeling
  • R Programming
  • ETL processes
  • Data Wrangling
  • Web Scraping
  • Gap analysis
  • SQL and Databases
  • KPI Tracking
  • Data Analytical tools: Power BI/Tableau
  • Reporting Tools: Service Now (SNOW)

Websites

Certification

  • ITIL4 Foundation Certified
  • Google Advance Data Analytics Professional Certified
  • SQL Basic to Advance
  • Advanced Power BI: DAX Language, Formulas, and Calculations
  • Excel: Macros in Depth (365/2019)

Timeline

Data Manager

Uniquesdata
07.2023 - Current

Project Management Officer

IBM
11.2021 - 06.2023

Bachelor of Business Administration - Finance

NRIBA

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Priyal Rajani