Priyal Rajani
Ahmedabad
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Manager
Uniquesdata
07.2023 - Current
- Served as a primary point of contact for clients, managing expectations and ensuring streamlined communication throughout project lifecycles.
- Managed a team of 80 members and have handled approx. 10-15projects in a month,
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Spearheaded initiatives to automate repetitive tasks, freeing up team's time for more value-added activities.
- Spearheaded adoption of new data visualization tools, enhancing stakeholder understanding of complex datasets.
- Implemented BI solution framework for business intelligence projects.
- Modified databases to meet needs and goals determined during planning process.
- Used statistical methods to analyze data and generate useful business reports.
- Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Wrote and optimized SQL statements to assist business intelligence practices.
Project Management Officer
IBM
11.2021 - 06.2023
- Monthly Service Level Agreement (SLA) client reporting
- Preparation of Monthly and Weekly Key performance Index (KPI)
- Preparing Monthly Scorecard of various Business Units
- Daily Business Growth Change Request (CR) Tracking
- Preparation of Weekly Change Request (CR) Tracker for client reporting
- CR Estimations Tracking so as to avoid SLA breach
- Ticket Analysis (Incident/SRs) - follow up to avoid SLA breach
- Client Business Unit Wise Decks of Highlight/Lowlights
- Preparation of ServiceNow Dashboards and reports
- Streamlined Master Data Management Ticket Resolutions
- Access Allocation of Client Id, Service NOW, SAP, GSNI and Virtual Desktop Infrastructure access
- ITIL License allocation and tracker
- Maintaining Client Id and SNOW Trackers
- Update and maintain End Date Management (EDM) tool
- SAP Training Dashboard preparation and reporting
- Maintaining overall IBM Program Work Center (IPWC)
Education
Bachelor of Business Administration - Finance
NRIBA
AhmedabadSkills
- Project Management
- Data Modeling
- R Programming
- ETL processes
- Data Wrangling
- Web Scraping
- Gap analysis
- SQL and Databases
- KPI Tracking
- Data Analytical tools: Power BI/Tableau
- Reporting Tools: Service Now (SNOW)
Certification
- ITIL4 Foundation Certified
- Google Advance Data Analytics Professional Certified
- SQL Basic to Advance
- Advanced Power BI: DAX Language, Formulas, and Calculations
- Excel: Macros in Depth (365/2019)
Timeline
Data Manager
Uniquesdata
07.2023 - Current
Project Management Officer
IBM
11.2021 - 06.2023
Bachelor of Business Administration - Finance
NRIBA