Highly skilled and results-driven Data professional with a strong background in data analysis, database management, and data visualization. Proficient in utilizing statistical software and programming languages to extract valuable insights from complex datasets. A proactive problem-solver with excellent communication skills and a proven track record of delivering accurate and actionable data-driven solutions.
Analyzing the Agent utilization metrics to identify loopholes in time and resource utilization.
Providing support to 20 members of teams on particular case scenario.
Subject matter expert on POS case