Scrum Master with over 13 years of experience in enhancing Agile team performance and accelerating project delivery. Proven track record in fostering collaboration, removing obstacles, and implementing continuous improvement strategies. Committed to driving Agile excellence and achieving high-impact results in dynamic environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Scrum Master
Wipro Limited
Bangalore
01.2022 - Current
Facilitated iteration planning, daily scrums, reviews, backlog refinement, and retrospectives across three scrum teams.
Managed feature readiness for PI planning as a Feature PM.
Coordinated with Release Train Engineer to address dependencies among various scrum teams.
Collaborated with stakeholders to identify risks and dependencies, minimizing delays in Agile projects.
Assisted Product Owner in refining and prioritizing product backlog items for sprint planning.
Mitigated impediments during sprints, addressing issues and risks proactively.
Estimated feature costs and allocated resources based on project priorities each sprint.
Maintained project documentation, including plans, scope, and status reports using Confluence.
Senior Technical Writer
Impelsys India Private Limited
Bangalore
08.2021 - 11.2021
Facilitated inter-team cooperation to enhance Sprint collaboration and productivity.
Collected, tracked, analyzed, and reported Scrum and technical metrics through Sprint burn-down reports.
Supported Product Owner in backlog management, prioritization, and estimation techniques.
Participated in Scrum of Scrums meetings to provide updates and implement necessary actions.
Prepared policies, procedures, and process documentation for AHA and HIPAA compliance.
Created user manuals, installation guides, and release notes for Shop CPR application.
Developed user manuals, installation guides, and release notes for QCT application.
Gathered information from SMEs to plan and execute documentation efforts.
Senior Technical Writer
Orion Innovation
Chennai
05.2020 - 07.2021
Developed user manuals, installation guides, and release notes for third-party application integration with Pluaris application.
Authored Functional Specification documents to outline project requirements.
Documented APIs and SDKs to facilitate developer understanding and implementation.
Created architecture and workflow diagrams to illustrate features of third-party applications.
Employed agile methodology throughout project development and documentation lifecycle.
Participated in Daily Scrum meetings to provide task status updates.
Facilitated Sprint Review meetings to assess completed work and gather feedback.
Conducted Sprint Retrospective meetings to document insights from SCRUM team.
Technical Writer
Bangalore International Airport Ltd.
Bangalore
11.2019 - 05.2020
Facilitated Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives.
Managed project scope and timeline to meet objectives and deadlines.
Promoted continuous improvement through feedback sessions and retrospective analysis.
Communicated project status, risks, and issues to relevant stakeholders as single point of contact.
Ensured adherence to Scrum framework and Agile principles within the team.
Technical Writer
OSB India
Bangalore
09.2017 - 10.2019
Created detailed user guides to document software processes, enhancing user efficiency.
Developed Functional Specification Documents (FSD) to outline project requirements.
Prepared API documentation for developers to facilitate integration.
Designed workflow documents and flowcharts for various online applications.
Collaborated with Subject Matter Experts (SMEs) to gather technical product information.
Attended product demos for feature launches to document functionality in manuals.
Applied technical writing principles in all authored documentation.
Reviewed and proofread documents created by other team members to ensure quality.
Senior Consultant
Capgemini technology Services India Limited
Bangalore
06.2012 - 09.2017
Developed user manuals, installation guides, and end-user documentation per client specifications.
Created online help files using Madcap Flare and compiled release notes.
Produced various manuals, including maintenance, repair, and illustrated part catalogs.
Designed training plans and materials for team onboarding and resource development.
Adhered to Microsoft Manual of Style, Simplified Technical English, and company style guides for technical documentation.
Reviewed final documents to ensure quality output prior to delivery.
Prepared checklists aligning with project requirements to validate document accuracy.
Compiled project reports and presented findings to management team.
Technical Writer
Studec Technologies India Pvt. Ltd
Bangalore
05.2010 - 03.2011
Developed maintenance manuals, user manuals, installation guides, and standard operating procedures.
Created illustrations and text documents to support technical documentation.
Integrated manuals into OPSDATA, modifying content per customer specifications.