Rajarajeswari Naraparaju
Mumbai
Summary
Experienced professional in Human Resources and aviation industry, with a strong background in people management and customer service. Skilled in talent acquisition, employee retention, communication, adaptability, and creating positive workplace experiences. Proven track record in shaping organizational culture, developing HR policies, and implementing key processes. Thrives under pressure, excels in service delivery, and collaborates effectively in diverse teams. Committed to creating inclusive, performance-driven environments for growth.
Overview
4
4
years of professional experience
Work History
Talent Acquisition Specialist
Immunoshop
01.2025 - Current
- Led full-cycle recruitment for 6+ head office roles across India in 5 months, including niche and competitive positions.
- Collaborated with hiring managers to define job requirements and align hiring with departmental goals.
- Recruited across both niche and general functions such as Service, Admin, Travel Desk, Sales, and Sales Coordination.
- Conducted screening interviews and evaluations to hire top candidates. Coordinated background checks, pre-employment screenings, and documentation to expedite hiring
- Built talent pipelines via social media, job portals, and networking; led salary negotiations and offer finalization.
- Streamlined onboarding, updated HRMS, and managed documentation and background checks. Spearheaded the implementation of recruitment software to streamline and enhance hiring processes.
- Recruited and onboarded Management Trainees for internships in Marketing and HR; supervised and trained them.
- Additionally contributed to HR policy development, SOP implementation, compliance, and employee engagement initiatives and cross-functional collaboration.
- Managed recruitment vendors and implemented hiring software to enhance process efficiency.
HR Operation Executive
Accenture
09.2024 - 01.2025
- Utilize ATS to track and manage candidate pipelines, ensuring timely updates and reporting.
- Providing HR shared services support to U.S.-based clients, handling HR processes.
- Conduct pre-employment checks, including background verification and references.
- Coordinated virtual interviews across different time zones to accommodate US clients.
- Processed employee documentation and maintained compliance with data protection regulations.
- Improved onboarding process for new hires, ensuring a smooth transition into the company.
- Review application form and make sure all the details are filled appropriately.
- Handling employee queries related to HR services and policies.
- Handle inbound calls and answer candidate's queries.
- Respond to candidate's queries over email/text.
- Reviewed 100+ application a day.
- Resolve queries on a ticketing platform.
- Streamlined HR operations within 3 months by implementing efficient processes and automation tools.
- Implemented efficient communication system to share necessary info, improving employee readiness.
- Streamlined HR operations by implementing a new employee query tracking system, improving efficiency and response time.
- Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
HR & Admin Executive
WebEngage
09.2022 - 04.2023
- Ensuring completeness and accuracy of pre-joining documentation as part of post offer formalities for 10+ employees, weekly.
- Performing post offer activities such as background verification, issue of assets, access creation, distribution of welcome kits for pan India.
- Ensure exceptional onboarding experience by setting up Buddy and Manager Connects, onboarding and coordinate access to 5+ platforms.
- Supported Multiple employee engagement activities and learning and development activities within the organization.
- Audited and ensured completeness of data and documentation of 250+ historical employees, and followed up for missing information.
- Supported upload of all the data sets onto a new HRMS under implementation. Played the role of a second line for coordination with recruiters in screening niche roles on unavailability of designated team members.
- Assisting in onboarding and assessing new vendors for background verification. Work closely with legal team in renewing agreements and contracts with the new and existing HR & Admin vendors.
- Supported employee exit process by coordinating for revoking of accesses to 5+ platforms.
- Supported HR and Admin audit performed by third parties.
Cabin Attendant
Interglobe Aviation Ltd (Indigo)
02.2021 - 07.2022
- Operated and attended 380+ flights, and served 10,000+ passengers over a span of 580+ flying hours.
- Identify, document, and analyze, cabin maintenance issues and promptly report findings to the Lead.
- Operated ad hoc flights at short notice to meet company objectives, and received appreciation for the same.
- Oversaw the comfort, safety and security of all passengers by way of a passenger-friendly and process-centric work ethic.
- Ensured timely completion of tasks in line with cabin, cargo and equipment specific pre-flight requirements - Received 3+ 6E Claps - an appreciation for completing tasks within strict deadlines to ensure flight punctuality.
- Addressed and resolved conflicts and issues with travelers and ensured satisfaction for elderly passengers.
- Met daily sales targets to company and passenger satisfaction.
- Assess, define, and maintain availability of products for dispatch while keeping track of lead time for receipt and expected sales.
- Coordinated with over 10+ vendors continually to ensure adequate and quality supply of inputs.
Education
Bachelors of Mass Media - Advertising
SIES College of Arts, Science And Commerce
Mumbai, India05.2019
Skills
- Talent Acquisition (Skillet, Zoho Recruiter, Fountain, LinkedIn & Naukri)
- Onboarding Management (HRMS platforms)
- HRMS Operations (Darwinbox, Zoho People, GreytHR)
- Policy & Compliance (MS Office, Docs, Playbook)
- Cross-functional Collaboration (Slack, Zoom, Zoho Cliq,Teams)
- Background verification agencies OnGrid, First Advantage, Mist IT
Timeline
Talent Acquisition Specialist
Immunoshop
01.2025 - Current
HR Operation Executive
Accenture
09.2024 - 01.2025
HR & Admin Executive
WebEngage
09.2022 - 04.2023
Cabin Attendant
Interglobe Aviation Ltd (Indigo)
02.2021 - 07.2022
Bachelors of Mass Media - Advertising
SIES College of Arts, Science And Commerce
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