RAJARSHI GANGULY
Kolkata
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Production Associate
Netscribes- Data and Insights Solutions.
Kolkata
02.2021 - 03.2023
- Assisted in the preparation of production orders, ensuring accuracy and efficiency.
- Monitored and adjusted production processes to ensure quality standards were met.
- Collaborated with team members to identify and resolve production issues in a timely manner.
- Ensured that all safety protocols were followed during the production process.
- Identified opportunities for improvement and implemented changes to increase productivity levels.
Relationship Executive
Teleperformance
Kolkata
12.2020 - 02.2021
- Developed and maintained relationships with existing clients to ensure customer loyalty.
- Researched and identified potential new customers, then contacted them to promote products or services.
- Provided advice on the best solutions for clients' needs and offered support throughout the sales process.
- Conducted market research activities to analyze competitive landscape and identify trends in consumer preferences.
- Managed customer accounts by providing timely responses to inquiries and resolving issues promptly.
- Facilitated communication between customers and internal teams through phone calls or emails when needed.
Sales and Marketing, HRM (INTERNSHIP)
Quantum- The Leap
Kolkata
01.2020 - 05.2020
- Worked flexible hours; night, weekend, and holiday shifts.
- Researched sales and marketing opportunities and possible leads to exceed sales goals and increase profits.
- Identified new targets, developed new business opportunities, and presented product lines to customers.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment-related events.
- Took messages and provided information about company processes, hours, and requirements.
Education
Bachelor of Arts- Hospitality Management -
International Institute of Hotel Management, Kolkata
10.2019
Bachelor of Arts - English Literature -
Rishi Bankim Chandra College
01.2018
Higher Secondary -
Techno India Group Public School
06.2014
Secondary -
Authpur National Model Higher Secondary School
06.2012
Skills
- Critical thinking and decision
making - Excellent written and verbal
communication - Ability to meet deadlines and
work under pressure - Strong attention to detail
- Ability to work independently
and as part of a team - Strong time management
and organizational skills - Strong analytical and problem-solving skills
Languages
- English, Full Professional Proficiency.
- Bengali, Full Professional Proficiency.
- Hindi, Full Professional Proficiency.
Timeline
Production Associate
Netscribes- Data and Insights Solutions.
02.2021 - 03.2023
Relationship Executive
Teleperformance
12.2020 - 02.2021
Sales and Marketing, HRM (INTERNSHIP)
Quantum- The Leap
01.2020 - 05.2020
Bachelor of Arts- Hospitality Management -
International Institute of Hotel Management, Kolkata
Bachelor of Arts - English Literature -
Rishi Bankim Chandra College
Higher Secondary -
Techno India Group Public School
Secondary -
Authpur National Model Higher Secondary School
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