Rajarshi Narayandas
SAP Basis And BTP Consultant Application Team Lead
Melbourne
Work Preference
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands.
18 Years of IT Experience which includes 12 years of experience in SAP BTP Basis and Hana Practice. Having hands on experience in new dimensional products, support and maintenance of SAP Systems with good track record of company and customer satisfaction as SAP BASIS Consultant.
Overview
4
4
Certifications
19
19
years of professional experience
1
1
Language
Work History
Application Lead (SAP Basis and BTP Consultant)
Accenture India Private limited – ATCI (Advanced Technology Centres in India)
Hyderabad
06.2022 - 06.2026
- Role: Application Lead – SAP (Lam Research, RISE with SAP, SOAR with Accenture)
- Responsibilities: SAP Application Lead Technical Consultant with 12+ years in a customer-facing role (consulting, IT support, IT services, etc.).
- Strong knowledge of IT Service Management, SAP Basis, and SAP applications like (S4HANA, BW, FIORI, GRC, Portal, HANADB).
- Hands-on experience with SAP Basis activities, SAP release upgrades, and infrastructure updates for both cloud and on-premise systems.
- Handled SAP Basis and Security role for SAP S4HANA on both Azure and AWS.
- Customer Description: Lam Research, Accenture “RISE with SAP SOAR with Accenture” Project. Collaborated with ATCI to provide advanced technology services to various clients, focusing on SAP and high-value customers.
- ITIL V3 Certified.
- Client escalation handling, on-call support.
- Executed escalation handling and procedures with a solid understanding.
- Handled mock and production releases (Planning, Execution, and Review)
- Excellent customer focus, networking, relationship building, results-driven, self-organized, decision making.
- Facilitated effective customer communication using digital channels to improve customer satisfaction.
- Demonstrated strong knowledge of IT service management, SAP Basis, and SAP applications, including S/4, BW, FIORI, GRC, Portal, and HANADB.
- SAP on NetWeaver 7.0 EHP2 with system administration (Oracle DB)
- Acquired experience with SAP Basis, SAP S/4 HANA, Azure, and AWS.
- Databases: HANA, Oracle 10G, 11G, MS SQL Server 2008, MS SQL Server 2012.
- Front end: SAP GUI 6.40, 7.00, 7.20, 7.30. 7.40 & 7.53
- Client: LAM Research, SAP RISE, Accenture CIO, and Celanese.
- Collaborated with cross-cultural and cross-functional teams to drive project success.
- High language proficiency in English (written and verbal).
SAP Basis Consultant
IBM India Private Limited / Kyndryl Solutions Private Limited
Hyderabad
01.2018 - 06.2022
- Client VODAFONE, Project EVO
- Customer Description: VODAFONE Global Enterprise division provides telecommunications and IT services to corporate clients. Vodafone owns and operates networks in 22 countries, with partner networks in 48 further countries.
- Role: SAP Basis Consultant
- Period: Jan 2018 – June 2022
- Environment: SAP ECC6.0 EHP7,CRM,SRM,BW, BPC Solution Manager and DB MSSQL
- Responsibilities: Project goal is to migrate the Data center from on premises to AWS.
- Key role as a Team member in Implementation Project right from the Blueprint to Go-live. By using the standard SAP Methodology SAP Homogeneous/Heterogeneous system copy
- Communicated with IT and OS teams and performed Hardware Sizing through SAP Market Place. File system setup as per SAP Recommendations. Ordered the SAP software and download the software from sap marketplace.
- Playing a key role in identifying the interfaces and creating the firewall rules and implementation.
- Involved in table splitting during SAP Export and Import Data.
- Involved in understanding the existing SAP Arch and configure the AWS Infrastructure Experience in V2V migration and using AS-IS Could Endeavor tool. Troubleshooting the Issue during UAT testing.
- Installed the SAP ERP system ECC6.0 EHP4 on DEV, QAS and PRD servers.
- Performed the post installation actives in all servers.
- Build the landscape by restoring the production backup from old servers to new servers respectively.
- Perform the local client copy for DEV and QAS.
- Generate the license keys from SAP market place and applied same on SAP system.
- Performing the system copy by using Export and import method called as Homogenous system copy for EP.
- Worked on transport mechanism.
- SCOT configuration with SMTP server for mail trigger and monitoring same.
- Performing administration for Update, Enque and Spool mechanism like printers, Barcode printers.
- Integrate with and coordinate across multiple teams to determine requirements necessary for implementation.
- Managing the project progress and helping the other Basis team members and Infrastructure team.
- Extensive experience in Change management (STMS)
- Implemented the Backup Strategy by Commenting with OS, IT, SAP teams. Adding application server (CI) and configure work process.
SAP Basis Consultant
The Walt Disney Company (IBM)
Hyderabad
02.2016 - 06.2022
- Role: SAP Basis Consultant
- Period: Feb 2016 – June 2022
- Environment: SAP ECC6.0 EHP7,CRM,SRM, Solution Manager Oracle : 11G, AIX, Solution Manager
- Responsibilities: Cluster failover maintenance. Primary Contact during SAP Outages for servers VM patching.
- System maintenance activities which include Kernel Patch, Support Packs and Add-ons in ECC & CRM Systems and other core system technical configurations with Stopping & Starting of SAP Services.
- Quarterly Maintenance activities like DB Refresh, System Copies & Backup Consistency.
- Incident management using SNOW (ticketing Tool). Transport management using Tomorrow Land third party tool and manual TR movement.
- Printer configuration and Queue maintianence.
- Trouble Shooting the Batch jobs, Spool, Update and System Logs related Issues and documenting the RCA.
- Worked on JAVA start and stop procedures.
- Worked on file system space Issues.
- Performed the system upgrade using SUM.
- Worked for DB refresh and system copies.
- Opening the clients based on user request.
- Creating the Incidents to SAP from Service market place.
- Monitor the Application Servers & Work Processes.
- Trouble Shooting the Batch jobs, Spool, Update and System Logs related Issues and documenting the RCA.
- Downloading and applying Notes through SNOTE.
- Space management, logon groups Management.
- Generate the license keys from SAP market place and applied same on SAP system.
- Prepared the project SOP for the client and got awarded for the same for one of the best Documentations.
- Managing the project progress and helping the other Basis team members and Infrastructure team.
SAP Basis Consultant
GEA (IBM)
Hyderabad
02.2015 - 01.2016
- Client: GEA (IBM)
- Role: SAP Basis Consultant
- Period: Feb 2015 – Jan 2016.
- Environment: SAP ECC 6.0 EHP 7, CRM, SRM, Solution Manager; Oracle: 11G, AIX, Solution Manager.
- Responsibilities: Executed monthly maintenance tasks by applying kernel patches, support packs, and add-ons in ECC and CRM systems, while managing SAP services.
- Worked on Solman alerts generated in Solman (Alert Monitoring), and raised/closed the incidents with troubleshooting analysis and recommendations.
- Collaborated with users to troubleshoot and resolve technical issues.
- Monitored systems daily to identify issues, and raised RCA (Root Cause Analysis) and RFC (Request for Change) for customer review, while managing backup strategies.
- Monitor the application servers and work processes.
- Client maintenance and administration: Created client and defined client settings, performed local client copy, remote client copy, client export, and import.
- Troubleshooting the batch jobs, spool, update, and system logs related issues, and documenting the RCA.
- Production support (L2 level) for all the SAP systems across various SAP landscapes.
- Client interaction on the severity call and attending daily update meetings with the onsite team.
- Downloading and applying notes through SNOTE, table spaces, and adding data files using Brtools.
Sr Systems Engineer
Thomson Reuters India PVT LTD
Hyderabad
07.2008 - 02.2015
- Client: Thomson Reuters India PVT LTD
- Role: Sr Systems Engineer SME
- Employed at Thomson Reuters from July 2008 until February 2015.
- Managed Windows AD and Exchange Administration for accounts and incidents.
- Responsibilities: Wintel Administration AD and Exchange Server Administration: creating, Modifying and Deleting users.
- Participated in migrating users and desktops from Windows Server 2003 and 2008.
- Served as incident management coordinator at Thomson Reuters Hyderabad.
- Created virtual machines with VMware vSphere on ESX 4.0 using templates.
Technical Support Expert
DELL INTERNATIONAL SERVICES
Hyderabad
04.2007 - 08.2008
- Client: DELL INTERNATIONAL SERVICES
- Customer Description: DELL is a Multi-national Computer manufacturing and sales Organisation which deals in all segments of Computers, related IT Hardware and IT Services for both consumer and enterprise clients.
- Functioned as Technical Support Expert
- Period: April 2007 – August 2008
- Responsibilities: Conducted real-time follow-up with global support teams, ensuring timely resolution of critical incidents.
- Record and classify received Incidents and undertake an immediate effort to restore a failed IT Service as quickly as possible
- Escalate Incidents at risk of breaching Service Level Agreement to the Incident Process Coordinator.
- Assigning, raising and coordinating with related processes for Incident closure.
- Maintained clear communication with IT colleagues and key business stakeholders throughout incident resolution.
- Generated timely reports and coordinated with team to ensure resolution of all queues within SLA.
- Initiate bridge calls for effective coordination, incident resolution and service restoration.
Education
B.Tech - EEE
JNTU
HyderabadSkills
SAP RISE S4HANA, BW, FIORI, GRC, Portal Systems Administration
SAP BTP Administration both Global and Sub account
SAP SAAS application configuration and administration Event mesh, QTM, CPR, Cloud Connector, CPI, CPQ
HA/DR setup and testing
SAP System upgrade, System and DB Refresh
SAP Central Procurement Setup Confiuration and Support
SAP CAL
SAP FIORI Administration SME
SSL certificate management
System landscape configuration, SAP User administration
Certification
SAP Certified Associate - SAP S/4HANA System Administration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Software
SAP S4HANA
SAP HANA
SAP BTP
Timeline
Application Lead (SAP Basis and BTP Consultant)
Accenture India Private limited – ATCI (Advanced Technology Centres in India)
06.2022 - 06.2026
SAP Basis Consultant
IBM India Private Limited / Kyndryl Solutions Private Limited
01.2018 - 06.2022
SAP Basis Consultant
The Walt Disney Company (IBM)
02.2016 - 06.2022
SAP Basis Consultant
GEA (IBM)
02.2015 - 01.2016
Sr Systems Engineer
Thomson Reuters India PVT LTD
07.2008 - 02.2015
Technical Support Expert
DELL INTERNATIONAL SERVICES
04.2007 - 08.2008
B.Tech - EEE
JNTU