Vanishree Lakshmanan
Bengaluru
Summary
Dynamic sales professional with a proven track record at Alldigi Tech Ltd., excelling in cold calling and contract negotiation. Adept at leveraging data analysis to drive revenue growth and enhance customer relationships. Known for problem-solving and achieving performance targets, consistently maximizing sales through strategic lead generation and effective communication.
Overview
6
6
years of professional experience
Work History
Sales Representative
Alldigi Tech Ltd.., Formerly Allsec Technologies Ltd
Bengaluru
02.2024 - Current
- Researched competitors' products, prices, and sales techniques.
- Analyzed customer feedback to improve products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Need to work on conversions.
- Do cold calls to customers who have SBI credit cards, based on their credit card transactions, need to provide loans
- Do cold calls to customers who have been using the SBI basic credit card need to convince them to upgrade their basic card to a premium card with the annual charges from Rs. 2,999 to Rs. 9,999
- Need to work on revenue-based targets
- Reviewed monthly performance against targets set by management team.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
Customer Service Associate
Teleperformance D.I.B.S
Bengaluru
09.2019 - 06.2023
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Addressed inquiries, resolved customer issues, and managed customer relations.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Addressed customer questions and concerns regarding products and services.
Education
B.sc in PMC - Physics,Maths,Computer Science
ST.Anne's First Grade College For Women
Bengaluru05-2017
HSC - Maths,Biology
Vitva Rathna Villa Girls Hr.Sec School
Tamilnadu05-2014
SSLC -
Vitva Rathna Villa Girls Hr.Sec School
Tamilnadu06-2012
Skills
- Customer relationship management
- Sales forecasting
- Cold calling
- Contract negotiation
- Data analysis
- Performance tracking
- Lead generation
- Revenue generation
- Problem solving
- Team collaboration
- Time management
- Value-based selling
- Sales development
- Product management and pricing
Accomplishments
- Recognized for good 'quality seller' in Teleperformance D.I.B.S
- 15 times awarded as 'Star Performer' in Teleperformance D.I.B.S
- 6 times awarded as 'Best Employee in Revenue Generation' at Alldigi Tech Ltd.
Timeline
Sales Representative
Alldigi Tech Ltd.., Formerly Allsec Technologies Ltd
02.2024 - Current
Customer Service Associate
Teleperformance D.I.B.S
09.2019 - 06.2023
B.sc in PMC - Physics,Maths,Computer Science
ST.Anne's First Grade College For Women
HSC - Maths,Biology
Vitva Rathna Villa Girls Hr.Sec School
SSLC -
Vitva Rathna Villa Girls Hr.Sec School
Similar Profiles
Bharathi Raja SBharathi Raja S
Senior Customer Care Executive at Alldigi Tech (Samsung)Senior Customer Care Executive at Alldigi Tech (Samsung)
SHARIKA SRI RSHARIKA SRI R
Customer Support Associate at Alldigi Tech Pvt LtdCustomer Support Associate at Alldigi Tech Pvt Ltd
Sneha RameshSneha Ramesh
HR Business Partner at ALLDIGI TECH PVT LTDHR Business Partner at ALLDIGI TECH PVT LTD