Hardworking Service Engineer bringing 7+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
9
9
years of professional experience
1
1
Certification
3
3
Languages
Work History
Service Manager
Deepu Motors (ARD) / Hero Moto Corp
01.2016 - 10.2024
Met with customers to discuss service needs and offer available solutions
Met with customers to discuss service needs and develop effective and practical solutions
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training
Ensure Dealership Profitability by Providing Best Service and Approaching Maximum Customers
Ensure To Achieve the Business Parameters based On Hero MotoCorp Target.
Education
B. tech - MECHANICAL ENGINNERING
SANA ENGINEERING COLLEGE
06.2016
Skills
MS EXCEL
After-sales support
Positive Attitude
Multitasking and Organization
Strategic business planning
Culture development
Customer service management
Technical Support
Staff Management
Budgeting
Team Leadership
Problem-Solving
Accomplishments
Manufacturing Technology, Designing of Power plant Blades, Team leader
Design of Transmission system, Design & Analysis of 4- stroke Engines, Mahatma Gandhi Bus station Depot, Vijayawada, Karnataka Turned Components, Hosur
Languages
English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Telugu
Bilingual or Proficient (C2)
Certification
BEST PERFORMANCE IN ENGINE HEALTH CHECK-UP CAMP CAMPAIGN HELD IN JAN-24
In Recognition of the relentless effort towards making the service and Exchange Carnival a grand sucess MAR-24
BUSINESS ANALYTICS WITH EXCEL.
BUSINESS ANALYSIS BASICS.
DIY GURU ELECTRIC VEHICLE SUMMER TRAINING.
Timeline
Service Manager
Deepu Motors (ARD) / Hero Moto Corp
01.2016 - 10.2024
B. tech - MECHANICAL ENGINNERING
SANA ENGINEERING COLLEGE
BEST PERFORMANCE IN ENGINE HEALTH CHECK-UP CAMP CAMPAIGN HELD IN JAN-24
In Recognition of the relentless effort towards making the service and Exchange Carnival a grand sucess MAR-24
BUSINESS ANALYTICS WITH EXCEL.
BUSINESS ANALYSIS BASICS.
DIY GURU ELECTRIC VEHICLE SUMMER TRAINING.
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