RAJASHEKAR SANKESHA JARAPPA
Bengaluru City
Summary
To secure a challenging position where I can effectively contribute my skills as Professional, possessing competent Technical Skills. Trustworthy with 25 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. People Manager with excellent in establishing the interpersonal relationship and improving employee engagement scores and excel customer satisfaction ratings.
Overview
26
26
years of professional experience
Work History
Product Manager - Electrical, RF and Software Calibration Products
Fluke Technologies Pvt Ltd
12.2012 - Current
- Present: Product Manager - Electrical, RF and Software Calibration Products: India, Srilanka, Nepal and Bangladesh
- Product Manager RF and GPT Products
- Technical Support Manager
Zonal Manager
TTL Technologies Pvt Ltd
07.2010 - 12.2012
- Depot Manager for TMI and Analytical Service center, Bengaluru
- Handling repairs of Fluke and other OEMs with 12+ subordinates
Sr. Customer Support Engineer
Technical Trade Links Pvt Ltd
12.2005 - 07.2010
- Repairs and services of Test & Measuring Instruments of various brands like Fluke (IG, FCAL, FNET), Extech Taiwan, Ametek, PPS, Voltech etc
- Providing CIT services (Commissioning, Installation and Training) to customers for Fluke FCAL, Extech, PPS etc
- Service Depot Administration
Customer Support Engineer
Meco Instruments Pvt Ltd
06.1999 - 12.2005
- Payroll: M/S Sarvashree, Pre-Sales and After-sales support for test and measurement products
- Supporting Channel Partners for sales and service
- Repairs and service center administration
Education
Diploma - Electronics & Communication Engg.
Vivekananda Polytechnic
Puttur, Karnataka04.1999
Pre-Uniniversity Course - undefined
SVS College
Bantwal, Karnataka03.1996
Skills
- Customer Service Skills
- Problem Solving
- TMI Product Expert
- MET/CAL Calibration Software
- ISO/IEC 17025
- Training/Coaching
- Customer Feedback Analysis
- Competition Analysis
- Market Research
- Escalation Handling
- Calibration & Metrology
- RF Calibration
- Regulatory requirement understanding
- Microsoft Office
- NPI capabilities
- Go-to-market strategy
- Employee Engagement
- Root Cause Analysis
- Cross Functional Support
Languages
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
kannada
Bilingual or Proficient (C2)
Timeline
Product Manager - Electrical, RF and Software Calibration Products
Fluke Technologies Pvt Ltd
12.2012 - Current
Zonal Manager
TTL Technologies Pvt Ltd
07.2010 - 12.2012
Sr. Customer Support Engineer
Technical Trade Links Pvt Ltd
12.2005 - 07.2010
Customer Support Engineer
Meco Instruments Pvt Ltd
06.1999 - 12.2005
Pre-Uniniversity Course - undefined
SVS College
Diploma - Electronics & Communication Engg.
Vivekananda Polytechnic
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