Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rajashree Devaker

Thane

Summary

Proven Senior Preauth Analyst with a solid background in radiology and ICD 10 codes, gained at Infinix Services Pvt Ltd. Adept at enhancing customer relationships and resolving issues, showcasing excellent communication and teamwork skills. Achieved significant improvements in process efficiency and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Senior Preauth Analyst

Infinix Services Pvt Ltd
10.2020 - Current

•Working on simonmed client.

•Working on different payors.

•Excellent knowledge of radiology.

•Good knowledge of icd 10 codes.

•Floor Assisting.

Customer Service Representative

Wipro Pvt Ltd
06.2017 - 01.2018

• Handle inbound calls.

Resolving customer issues.

• send an email.

Customer Relationship Associate

Intelenet Global Service
05.2016 - 03.2017

• Handle customer queries and suggestions.

Explaining the product About Term insurance

Make a payment by online process.


• Clarify customer issues.

Education

SSC -

Anusaya Vidyalay
Virar

HSC -

Mumbai University
Thane

Skills

Good communication

Languages

English
Beginner (A1)
Marathi
Beginner (A1)
Hindi
Beginner (A1)

Timeline

Senior Preauth Analyst

Infinix Services Pvt Ltd
10.2020 - Current

Customer Service Representative

Wipro Pvt Ltd
06.2017 - 01.2018

Customer Relationship Associate

Intelenet Global Service
05.2016 - 03.2017

SSC -

Anusaya Vidyalay

HSC -

Mumbai University

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Rajashree Devaker