Profile Summary
A highly motivated and versatile professional with 8+ years of experience in project management, communications, and administration roles. Possesses excellent organizational skills, relationship building and interpersonal skills, problem-solving abilities, and the capacity to manage multiple projects simultaneously. Experienced in Change Management, process operations, mapping of business processes, designing and implementing process solutions, and developing service standards.
Provided administrative support to the Head of CTO, organized corporate events, supervised hiring processes and vendor relationships, and communicated corporate objectives to various divisions to ensure smooth operations.
I managed custom UK markets client projects, provided value-add insights, developed process controls and metrics, collaborated with training teams, and handled high-end escalations to ensure customer satisfaction.
PMP - Pursuing
Agile with Atlassian JIRA - Coursera
Women in Action (leadership program) – Philips
Scrum Fundamentals (SFC) – SCRUM Study
Fundamentals of Agile Project Management - PMI
PMP Foundation - Philips
Managing Change & Transition