Rajat Agarwal

Results-driven QA Engineer with over 4.5 years of experience, including 1+ year specializing in Salesforce Testing & Administration. Demonstrated expertise in manual testing, API testing (Postman, JMeter), and utilizing test management tools such as JIRA, Confluence, and Test Rail. Skilled in Salesforce administration, proficiently handling user roles, permissions, and conducting thorough sandbox testing. Highly adaptable to working in Agile and Waterfall models to consistently deliver high-quality software solutions.

• Salesforce Certified AI Associate
• Salesforce Certified AI Specialist

Project: Universal Sompo General Insurance | Inadev India Pvt. Ltd., Noida | August 2024 - Present
Description
Universal Sompo General Insurance is a general insurance company. Inadev is working on new requirements and support, enhancing customer, policy, and case features and renewal processes in the Salesforce cloud application.

• Understand the business requirements.
• Functional & integration testing of Salesforce Cloud-based Insurance CRM.
• Executed test cases, defect tracking, & sandbox testing to ensure seamless customer management.

Project: HughesOn Portal | Inadev India Pvt. Ltd., Noida | Sept 2023 – August 2024
Description
Service Cloud based online community portal for Hughes Network Systems, LLC. Responsible for testing UI, functionality, and permissions.

Responsibilities

• Conducted regression & UI testing on Salesforce Service Cloud applications.Testing with various permission sets, roles, user types, and profiles.
• Execution of test cases/scenarios.
• Bug reporting and resolution in Jira.
• Participation in onsite calls and issue discussions.
• Validated API integrations using Postman to improve case management efficiency.

Project: Quality Now | Inadev India Pvt. Ltd., Noida | August 2022 – Sept 2023
Description

The Quality Now owned by Purbasha Group specializes in the packing of bakery food items such as – Biscuits, Rusks, Breads and Cakes. Role involved end-to-end test execution, including regression, integration, acceptance, and system testing.

Responsibilities

• Executed full-cycle testing for a food manufacturing ERP system.
• Conducted Performance testing using JMeter.
• Tracked and reported issues using JIRA.
• Performed system, acceptance, integration, and regression testing to ensure quality.
• Review of SRS and design documents.

Project: Skill Portal Project | Inadev India Pvt. Ltd., Noida | March 2022 – August 2022
Description
Skill Portal is a role-based web application for employee allocation and project management systems based on Spring Boot and ReactJS.

Responsibilities

• Led end-to-end testing for a SpringBoot & ReactJS-based employee allocation portal.
• Test case creation and review.
• Bug reporting and tracking in Jira.

Project: India Money Mart Project | Inadev India Pvt. Ltd., Noida | Oct 2021 – August 2022
Description
India Money Mart (IMM) is an online marketplace that facilitates transactions between borrowers and lenders, allowing them to engage on their own terms. Borrowers can secure loans from individual lenders through this internet-based platform.

Responsibilities

• Conducted functional & mobile testing for an online P2P lending marketplace.
• Tested Android & iOS applications, ensuring seamless user experience.
• Managed defect tracking & reporting via JIRA.

Project: Survitec IFS | Tech Mahindra Ltd., Bengaluru | Dec 2019 – May 2020
Description
World’s largest technology provider of lifesaving solutions for marine, energy, aerospace, and defense markets..

Responsibilities

• Worked as an Apps Admin/Sysadmin, handling release team queries & incidents.
• Used Tableau & SQL Server for report generation.
• Performed integration & regression testing for client applications.

Project: Rakuten Inc. | Tech Mahindra Ltd., Bengaluru | Oct 2018 – Nov 2019
Description
70+ businesses span a broad range of online and offline services. Role involved onsite work in Tokyo, Japan, and exploration of databases.

Responsibilities

• Worked onsite in Tokyo, Japan on database migration & application testing.
• Executed SQL queries to analyze data integrity.
• Supported transition from MS SQL to MongoDB..