Summary
Overview
Work History
Education
Skills
Certification
Projects
Professional Achievements
Timeline
Generic

Rajat Babbar

Business Transformation Lead-F&A
Gurgaon

Summary

14 years of F&A transformation proficiency across Finance, Insurance, Healthcare, Travel and Metal & Mining industries. Specializing in steering strategic initiatives, orchestrating digital business transformations, and delivering client-centric solutions, while leveraging innovation and excellence in BPM landscape.

Overview

15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Senior Consultant-Digital Transformation

WNS Global Services
03.2022 - Current
  • Designed and executed a comprehensive multiyear F&A transformation roadmap for clients, focusing on financial process improvements and efficiencies.
  • Scrutinized client perspectives, assessed existing financial processes, and meticulously identified pain points and aspirations across financial processes
  • Conducted extensive Gap Analysis to assess process maturity in F&A functions, comparing the client's position with industry best practices and other clients.
  • Drove an end-to-end F&A transformation program, including project identification, prioritization, analysis, delivery, and governance, coordinating closely with finance stakeholders and external partners.
  • Implemented F&A solutions focused on process standardization, optimization, and automation, establishing robust financial control frameworks and effective change management strategies.
  • Collaborated with client Business Leaders, process leads, and technical teams to develop a transformation mindset and ensure alignment on the transformation approach and solutions.
  • Drove efficiencies through the establishment of a Center of Excellence, aligning financial processes with business needs and addressing variations in PTP, OTC, and RTR.
  • Led and facilitated multiple client workshops on collaborative financial process re-engineering and potential improvements using design-thinking principles.
  • Established and managed governance structures for F&A transformations, driving change management to deliver financial solutions and improve stakeholder satisfaction.

Associate Manager-Business Transformation

Accenture Services Pvt Ltd
03.2018 - 03.2022
  • Enhanced client value through industry benchmarking, driving projects to achieve best-in-class business outcome indicators.
  • Mapped process maturity models and strengthened policy, platform, and practice levers through identified opportunities, resulting in optimal business outcomes.
  • Led RPA and digital transformation programs, coordinating closely with all stakeholders including Business Process Owners (clients), GPOs/Functional leads, and development teams.
  • Drove end-to-end process transformation initiatives by leveraging standardization and digital transformation through RPA, analytics, platforms, and intelligent assets.
  • Guided clients on the journey to Intelligent Operations, establishing a progressive framework with robust standardization, driving efficiency through automation, and deploying analytics for predictive operations and digital transformation using AI and new-age technologies.
  • Developed transformation pipelines through entitlement studies and other process assessment models.
  • Created and maintained standard quality framework for delivery centers, ensuring sustained performance over defined metrics.
  • Enabled a factory model on workflow management by providing real-time visibility on quality, timeliness, and capacity scorecards to govern business health.
  • Established operational models to enable predictive operations, drive end-to-end business outcomes, and set up business transformation by inculcating the core values of fundamentals, continuous improvement, value creation, and collaboration.

Manager, Projects

Jindal Stainless (Hisar) Limited
07.2009 - 03.2017
  • Identified opportunities for process improvements, implementing changes that increased efficiency across all projects.
  • Implemented risk management strategies to minimize potential issues and maintain project stability.
  • Streamlined project processes by implementing efficient management strategies, leading to improved overall performance.
  • Developed strong relationships with stakeholders to ensure alignment of goals and expectations.
  • Designed and implemented Inventory Management Plan by introducing ABC- VED matrix analysis, establishing efficient Inventory Review Policy and optimizing stock levels resulted improvement in CSL by 30%.
  • Implemented Inventory aggregation model for 20+ Work centers resulted substantial reduction in safety stock with improved service level, standardized procurement process and saving in annual inventory cost of INR 2.5 million.
  • Streamlined Requisition-to-Pay process in close coordination with vendors, buyers and internal stakeholders reducing lead time by 20%
  • Led business process reengineering through process integration by successful implantation of SAP for PM module
  • Developed and led team for process improvement through Brownfield/Strategic Improvement/CAPEX Projects resulted process efficiency and cost saving of INR 23 million with other intangible benefits

Education

MBA - PGPEX –VLM (Operations)

Indian Institute of Management-Calcutta
03.2017 - 03.2018

B.E. - Mechanical Engineering

Thapar University
Patiala
04.2005 - 05.2009

Skills

  • F&A Process Optimization

  • Financial Automation & Digital Transformation

  • Stakeholder Management

  • Change Management

  • Project Management

  • Hyper Automation/RPA

  • Business Transformation

Certification

Six Sigma Green Belt – KPMG, Chennai Certified Internal Auditor ISO 9001:2015-TUV Nord Generative AI Course for Professionals

Projects

  • Solution designing and deployment of Hyper App solution for Vendor Query Management as part of transformation initiative
  • Deployment of AI enabled workflow solution in Order Management for a leading medical device industry client resulting in 30% productivity benefit
  • Deployment of AI enabled Vendor Query Management tool resulting in ~25% productivity benefit to the client
  • Deployment of LLM based Journal Entry Hyper-automation for a leading US based Insurance company
  • Implemented API based Workflow Manager (Xpert)
  • Optimization of Invoicing process via WNS TRAC tool + iOCR
  • Market Research Project on “Improving Spend Effectiveness of Sales Promotion Activities
  • Deployment of multiple RPA solution as part of end to end process transformation journey for the clients

Professional Achievements

  • Awarded Brilliant Beginner award across all verticals within 6s months of joining WNS for redefining Transformation approach and guiding principles.
  • Received Accenture Best Project Lead-India FY 21 for Driving AI enabled OCR and Workflow solution
  • Received prestigious Leadership Encore Award at Accenture
  • Received Best Project Team Award for driving efficiencies through Digital Transformation
  • Received Letter of Appreciation for Process Harmonization of OE Process through Value Stream Mapping and Heat Map.
  • Letters of Appreciation for Substantial Downtime Reduction, Process Improvement Initiatives and reducing inventory level
  • Successfully incorporated SAP based system in QMS with 100% conformance to ISO 9001:2008 during audits
  • Developed dynamic and process-oriented team through techno-behavioral training & confidence building measures; facilitated team recognition in series of “Star Rewards” awarded by management for process improvement initiatives and Kaizens

Timeline

Senior Consultant-Digital Transformation

WNS Global Services
03.2022 - Current

Associate Manager-Business Transformation

Accenture Services Pvt Ltd
03.2018 - 03.2022

MBA - PGPEX –VLM (Operations)

Indian Institute of Management-Calcutta
03.2017 - 03.2018

Manager, Projects

Jindal Stainless (Hisar) Limited
07.2009 - 03.2017

B.E. - Mechanical Engineering

Thapar University
04.2005 - 05.2009
Rajat BabbarBusiness Transformation Lead-F&A