Dynamic and results-oriented Business Transformation Leader with 14 years of cross-functional experience driving process excellence, digital transformation, and strategic initiatives across diverse industries. Proven track record of delivering impactful solutions to optimize operations, enhance customer experience, and drive sustainable business growth. Seeking opportunities to leverage expertise in leading transformative change for organizations committed to innovation and excellence.
Led digital transformation initiatives, defining and executing transformation roadmaps for clients across multiple industries.
• Facilitated collaborative process re-engineering workshops, applying design thinking principles to drive innovation and efficiency.
• Managed consulting and Business Process Re-engineering projects with global counterparts, ensuring alignment with client objectives.
• Established governance structures with internal and external stakeholders, driving change management initiatives and enhancing the Voice of Customer.
• Conducted process maturity assessments, benchmarked processes, and implemented re-engineering strategies to improve business outcomes.
• Aligned stakeholder visions into cohesive digital transformation roadmaps, leveraging design-thinking methodologies and enabling seamless transitions.
Spearheaded digital transformation programs, leveraging emerging technologies to drive operational excellence and business growth.
• Led cross-functional teams in the implementation of Robotic Process Automation (RPA) and AI-powered solutions, optimizing workflows and enhancing productivity.
• Developed and executed comprehensive transformation strategies, encompassing standardization, automation, analytics, and digital innovation.
• Championed the adoption of digital tools and platforms to streamline processes, improve decision-making, and drive competitive advantage.
• Collaborated with stakeholders to identify pain points, opportunities, and business priorities, aligning transformation initiatives with strategic objectives.
• Recognized for delivering measurable business value, exceeding client expectations, and driving continuous improvement.
Implemented inventory management strategies resulting in significant improvements in inventory turnover and cost savings.
• Led business process reengineering initiatives and successfully implemented SAP for PM module.
• Achieved substantial cost savings through process optimization and efficiency improvements.
Process Excellence Digital Transformation Project Management Data Analytics Supply Chain Management Stakeholder Management Operations Management Technology Solutioning