Rajat Chauhan
Auckland, NZ
Summary
Aspiring commercial pilot with a solid foundation in operations, real-time decision-making, and high-pressure environments. Deeply passionate about aviation since childhood, with hands-on exposure to Microsoft Flight Simulator, VATSIM, and flight tracking systems. Committed to upholding Air India's legacy of safety, discipline, and service by transitioning into a full-time flying career through Air India Cadet Pilot Programme.
Overview
6
6
years of professional experience
Work History
OPERATIONS ADVISOR
DEPARTMENT OF CORRECTIONS NEW ZEALAND
11.2023 - Current
- Monitored GPS ankle bracelets for offenders on high-risk bail or sentence; ensured compliance and coordinated breach responses with police, intelligence, and courts.
- Performed real-time risk assessments to support public safety; prepared legally compliant reports and maintained readiness in high-pressure situations.
CALL CENTER REPRESENTATIVE
FISHER & PAYKEL
06.2023 - 10.2023
- Resolved complex customer issues with empathy and clarity under pressure, maintaining effective communication in high-stress situations.
- Built rapport with a diverse customer base while leveraging CRM systems and teamwork skills transferable to high-performance, safety-critical environments.
STOREPERSON
WINEWORKS
08.2021 - 05.2023
- Oversaw daily warehouse operations, ensuring efficient inventory management, shipment accuracy, and compliance with safety standards.
- Verified incoming shipments against invoices and maintained organized stock and storage areas to support smooth, profitable operations.
TEAM MEMBER
PIZZA HUT
01.2020 - 08.2021
- Provided excellent customer service while communicating effectively and multitasking in a fast-paced environment; accurately operated POS systems and managed cash per company policies.
Education
POSTGRADUATE DIPLOMA - APPLIED MANAGEMENT
NELSON MARLBOROUGH INSTITUTE OF TECHNOLOGY
09.2020
BACHELOR OF ARTS - TOURISM MANAGEMENT
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
07.2019
DIPLOMA IN EDUCATION -
SM COLLEGE OF ELEMENTARY EDUCATION
07-2017
Skills
- Decision-Making
- Adaptability
- Time Management
- Attention to Detail
- Risk Assessment
- Planning and Coordination
Hobbies
- Travelling
- Swimming
- Cricket
- Aircraft Spotting
- Music
Timeline
OPERATIONS ADVISOR
DEPARTMENT OF CORRECTIONS NEW ZEALAND
11.2023 - Current
CALL CENTER REPRESENTATIVE
FISHER & PAYKEL
06.2023 - 10.2023
STOREPERSON
WINEWORKS
08.2021 - 05.2023
TEAM MEMBER
PIZZA HUT
01.2020 - 08.2021
BACHELOR OF ARTS - TOURISM MANAGEMENT
INDIRA GANDHI NATIONAL OPEN UNIVERSITY
DIPLOMA IN EDUCATION -
SM COLLEGE OF ELEMENTARY EDUCATION
POSTGRADUATE DIPLOMA - APPLIED MANAGEMENT
NELSON MARLBOROUGH INSTITUTE OF TECHNOLOGY
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