Rajat Chauhan
Una
Overview
9
9
years of professional experience
2015
2015
years of post-secondary education
Work History
Associate
HPSEBL
Himachal Pradesh
03.2021 - Current
- Technical Operations: Assisting with the operation and maintenance of electrical equipment, sub-stations, and transmission lines.
- Customer Service: Ensuring uninterrupted power supply and assisting consumers with billing inquiries and services.
- Coordinated project timelines and resource allocation for energy initiatives.
- Supported team members in troubleshooting technical issues with equipment.
- Facilitated training sessions on safety protocols and operational procedures.
- Analyzed data to identify trends and improve service efficiency.
Retail Sales Associate
Tata Motors
uttrakhand
10.2016 - 10.2017
- Assisted customers with product inquiries and recommendations.
- Maintained store displays and organized merchandise effectively.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Conducted inventory checks and restocked shelves as needed.
- Participated in promotional events to attract customers and boost sales.
- Resolved customer complaints promptly and professionally.
- Engaged in training sessions to improve product knowledge and sales techniques.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
ST.D.R SR. SEC. SCHOOL
Gagret , IndiaSkills
- Equipment maintenance
- Technical troubleshooting
- Project coordination
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Associate
HPSEBL
03.2021 - Current
Retail Sales Associate
Tata Motors
10.2016 - 10.2017
ST.D.R SR. SEC. SCHOOL