Rajat Dwivedi
Bangalore
Summary
11 years experienced JDA SCPO certified consultant of valuable professional experience in Production Support and enhancement projects around the globe. Skilled in JDA ESP & JDA FF modules with fulfilling roles such as a techno functional consultant and system engineer with Oracle, SQL, good communication, problem solving and professional skills. Detail-oriented JDA SCPO Certified Consultant with extensive experience in Production Support and enhancement projects globally. Delivered effective solutions in JDA SNOP and JDA FF modules while managing critical issues and optimising system performance. Collaborated with cross-functional teams to enhance operational effectiveness and meet project goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Associate-Techno Functional Consultant
Cognizant
Bangalore
03.2022 - Current
- Supported team coordination for project tickets and issues resolution.
- Assisted during daily team calls to address ongoing challenges and project progress.
- Contributed to weekly status reports for leadership meetings.
- Participated in annual budget planning activities.
- Monitored batch jobs to address immediate issues or failures.
- Oversaw application performance following issue resolution.
- Managed production and development tickets using ServiceNow.
- Facilitated collaboration with internal and external partners to create execution plans.
- Completed tasks within service level agreements for issue resolution.
- Provided updates on ticket statuses to management.
- Delivered incident and request support for JDA ESP demand and fulfilment products.
- Contributed to the development of solution design documentation.
- Trained junior associates on proper procedures, team policies, and strategies for success.
Technical Consultant
Blue Yonder
07.2020 - 12.2021
- Assisted with functional and technical issues in JDA SNOP modules.
- Provided production support for business-related challenges.
- Helped users create scenarios in JDA for demand and forecast planning.
- Supported environment creation and data loading for global customers.
- Handled business customisations and fixed issues in JDA SCPO suite.
- Addressed critical batch issues and implemented fixes.
- Conducted application maintenance and managed user accounts.
- Managed problem change incidents effectively.
- Worked on environment creation and data loading to replicate production issues in client environments.
Functional Consultant/Business Analyst
GE Healthcare
Bangalore
01.2019 - 06.2020
- Worked on AP Reports
- Presented appropriate data for business reporting requirements.
- End-to-end experience in designing and deploying data visualizations using Tableau.
- Ability to design and deploy rich Graphic visualizations with Drill Down and Drop down menu option and Parameterized using Tableau.
- Quality Assurance, and Process Scheduling &MIS Reporting.
- Extensive knowledge in various reporting objects like Hierarchies, Filters, calculated fields, Sets, Groups and Parameters etc., in Tableau.
- Ability to rapidly learn new concepts together with excellent interpersonal skills.
- Developing data model to create reports and dashboards.
- Developing worksheets using parameters, calculated fields, groups, sets and hierarchies.
- Good knowledge of supply chain end to end order loading invoicing and logistic.
- Reporting generation and OLI creation using SFDC.
Supply chain Planning Analyst
Lenovo India PVT LTD
Bangalore
02.2015 - 01.2019
- Supported manufacturing resource planning by maintaining all necessary SAP records.
- Coordinated daily material follow-up with Lenovo logistics representatives.
- Reviewed material usage and stockage at depot warehouse.
- Facilitated process enhancements through supervision.
- Prepared data for business reporting requirements.
- Checked material quantities and placed purchase orders with suppliers.
- Built KPI dashboards for effective performance tracking.
- Provided ad-hoc planning support according to client requirements.
- Specialised in report and dashboard preparation.
- Acted as liaison between client and organisation.
- Managed inventory levels to minimise cost.
- Scheduled outgoing goods transportation to meet customer needs.
- Directed daily operations for optimal efficiency.
- Adjusted forecasts based on historical data analysis.
Education
B.Tech - ECE
College of Engg. Science & tech
07.2014
Senior Secondary -
Narendra Dev inter college
03.2009
Secondary -
BRMUV
03.2007
Skills
Technical Skills:
- JDA Demand and Enterprise Supply Planning
- JDA Fulfillment
- SQL and Database Management
- Data Visualization with Tableau
- Python Programming
- JDA Software Versions (2016–2019)
- Supply Chain Optimization
- Data Analysis
Tools
- BMC Remedy Support
- Control-M Scheduling
- File Transfer with PuTTY and WinSCP
- Windows and Linux Operating Systems
Professional / Managerial Skills
- Project Management
- Business Reporting
- Tableau Visualization (applies here as a reporting/communication skill)
- ServiceNow ManagementProcess Enhancement
Problem-Solving Expertise
Communication Skills
Team Management
Certification
- 5308: Sales and Operations Planning Strategic Concepts, 2019-07-15C
- Context Engineering(RAG ,Pompt)
- DevOps Foundations: Lean and Agile
- 8912-E: Cloud Computing and DevOps Basics
- 8652-01: Machine Learning Basics
- 7712: Factory Planner v8.1
- Tableau Desktop certification, 2021-12-30
Disclaimer
I, Rajat Dwivedi hereby declare that the information contained herein is true and correct to the best of my knowledge and belief., Bangalore, India
Timeline
Senior Associate-Techno Functional Consultant
Cognizant
03.2022 - Current
Technical Consultant
Blue Yonder
07.2020 - 12.2021
Functional Consultant/Business Analyst
GE Healthcare
01.2019 - 06.2020
Supply chain Planning Analyst
Lenovo India PVT LTD
02.2015 - 01.2019
B.Tech - ECE
College of Engg. Science & tech
Senior Secondary -
Narendra Dev inter college
Secondary -
BRMUV