Travelling
Rajat Gupta
Senior Support Associate
Gurugram
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Senior Associate
FIS Global solutions Pvt. LTD.
Gurugram
08.2020 - Current
- Spoke to customers in native language to increase loyalty and establish relationships.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Developed new sales opportunities through development and rollout of promotional plans.
- Served as liaison, facilitating communication between management and associates.
- Trained and supported new team members, maintaining culture of collaboration.
- Maintained relationships with customers to maximize sales opportunities.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Commerce -
Rajasthan University
Rajasthan 07.2015 - 07.2018
10 + 12 - CBSE
ST. Francis De Sales School
Rajasthan 05.2013 - 05.2015
Skills
Supporting sales staff
Interests
Listening to music
Timeline
Senior Associate
FIS Global solutions Pvt. LTD.
08.2020 - Current
Bachelor of Commerce -
Rajasthan University
07.2015 - 07.2018
10 + 12 - CBSE
ST. Francis De Sales School
05.2013 - 05.2015
Similar Profiles
Lucky PrinceLucky Prince
Senior Customer Service Associate at FIS Global Solutions PVT LTD.Senior Customer Service Associate at FIS Global Solutions PVT LTD.
Gobi Ganesh SGobi Ganesh S
Development Manager at FIS Global Solution Pvt LtdDevelopment Manager at FIS Global Solution Pvt Ltd
Alfred Dayal MasihAlfred Dayal Masih
HR Service Delivery Analyst at Accenture Solutions Pvt. LtdHR Service Delivery Analyst at Accenture Solutions Pvt. Ltd