Travelling
Rajat Gupta
Senior Support Associate
Gurugram
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Senior Associate
FIS Global solutions Pvt. LTD.
Gurugram
08.2020 - Current
- Spoke to customers in native language to increase loyalty and establish relationships.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Developed new sales opportunities through development and rollout of promotional plans.
- Served as liaison, facilitating communication between management and associates.
- Trained and supported new team members, maintaining culture of collaboration.
- Maintained relationships with customers to maximize sales opportunities.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
Bachelor of Commerce -
Rajasthan University
Rajasthan 07.2015 - 07.2018
10 + 12 - CBSE
ST. Francis De Sales School
Rajasthan 05.2013 - 05.2015
Skills
Supporting sales staff
Product and service sales
Sales expertise
Customer service orientation
Client Service
Client relationship management
Problem-Solving
Interests
Listening to music
Timeline
Senior Associate
FIS Global solutions Pvt. LTD.
08.2020 - Current
Bachelor of Commerce -
Rajasthan University
07.2015 - 07.2018
10 + 12 - CBSE
ST. Francis De Sales School
05.2013 - 05.2015