Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Senior Associate
FIS Global solutions Pvt. LTD.
Gurugram
08.2020 - Current
Spoke to customers in native language to increase loyalty and establish relationships.
Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
Developed new sales opportunities through development and rollout of promotional plans.
Served as liaison, facilitating communication between management and associates.
Trained and supported new team members, maintaining culture of collaboration.
Maintained relationships with customers to maximize sales opportunities.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.