Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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RAJAT GUPTA

Mumbai

Summary

Quality-oriented professional with 9+ years of rich experience in 4G/5G domain and a proven knowledge of root cause analysis, quality assurance, and project planning, team leading. Responsible, passionate about delivering outstanding quality and service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Engineer

Ericsson Global Services
02.2023 - Current



Cluster Drive Testing (CDT) Execution & Analysis:


  • Led Cluster Drive Testing for 40+ sites, assessing network performance, signal strength, coverage, and handover success.
  • Analyzed real-time data for SNR, throughput, call drop rates, and handover failures.
  • Identified performance bottlenecks and recommended solutions to improve network quality.


Cross-Site Optimization and Performance Improvements:


  • Collaborated with teams to implement antenna tilt adjustments, power tuning, and interference mitigation to boost handover success and throughput.
  • Improved handover success by 20% and throughput by 15% through data-driven network optimizations.
  • Resolved signal interference and capacity issues, improving call quality and coverage.


XCAP (Cross Carrier Analysis Performance) Optimization:


  • Conducted XCAP analysis to optimize multi-carrier performance and identify spectrum inefficiencies.
  • Provided frequency reassignment and carrier optimization recommendations based on XCAP results.


Comprehensive Reporting and Customer Communication:


  • Developed detailed Cluster Drive Test Reports, highlighting performance issues and optimization actions.
  • Presented findings and recommendations to customers, ensuring 100% approval for optimization strategies.


Collaboration & Cross-Functional Team Coordination:


  • Worked with field engineers to ensure accurate data collection and site validation.
  • Coordinated with RF design engineers, optimization teams, and customers to implement solutions.
  • Led a team of 5+ field engineers, troubleshooting and resolving issues during tests.


KPI Achievement & Performance Monitoring:


  • Ensured KPI compliance for throughput, coverage, SNR, and handover success across all sites.
  • Achieved 100% KPI compliance by applying drive test and XCAP analysis insights.


Field Team Leadership & Training:


  • Trained junior engineers on drive testing and RF optimization best practices.
  • Guided filed team to perform the drive in best possible way


Key Achievements:


  • Automated the XCAP to get get the exports of the logs.
  • Achieved 100% customer approval with optimized network performance and KPI compliance.


Tools & Technologies:


  • Drive Testing Tools: QGIS, XCAL, VUZE.
  • XCAP Analysis: Expertise in XCAP for multi-carrier optimization.
  • RF Optimization: Antenna tilt, power control, frequency optimization.
  • Performance Monitoring: Tracking call drop rates, handover success, SNR, throughput, and coverage.


SCFT & SSCVT Analysis & Optimization


  • Led SCFT and SSCVT testing across 600+ sites, identifying network performance bottlenecks and improving network quality by optimizing coverage, signal strength, and handover success.
  • Utilized XCAL, VUZE, and QGIS to perform in-depth multi-carrier analysis, enhancing network efficiency and optimizing key KPIs such as throughput, call drop rates, and handover success.
  • Developed and implemented optimization strategies based on SSCVT and SCFT results, achieving 100% KPI compliance across all tested sites.
  • Provided detailed SCFT and SSCVT analysis reports to customers and internal teams, presenting actionable recommendations for both site-level and network-wide optimizations.
  • Coordinated with field engineers to ensure accurate data collection and effective troubleshooting during SCFT and SSCVT tests.


Automation & Reporting:


  • Developed and provided training for an Automated PPT Report Bot using GEN AI, streamlining the report generation process.

RAN Engineer

Quess Corp Limited
03.2020 - 02.2023
  • Company Overview: Client : Huawei Telecommunications India Pvt Ltd.
  • Live Monitoring of power and service affecting alarm for Mobily Saudi and STC Kuwait network
  • Activating & de-activating cells of all technology like 5G, LTE, 3G, and 2G
  • Creating TT for service affecting alarms assigning and follow-ups with stakeholders
  • Preparing reports live IBS, BSS, Outage Summary, Hardware & Environmental reports
  • Notifying customer through mail and SMS for outages with in SLA
  • Blocking & un-blocking of site 1st Level RAN troubleshooting- Signaling issue (PS, CS, IUR & GB) analysing in BSC and RAN
  • 5G IOT cells monitoring
  • Monitoring of 5G SA and NSA sites
  • Handle Major events Like GCC Summit, Makka-Madina
  • Researched network technology trends and compared to existing architecture to present useful improvement suggestions to clients
  • Created plans and communicated deadlines to complete projects on time
  • Optimized team training and staff development
  • Align with project managers and developers to discuss requirements and automation processes
  • Communicated automation test results to team members and highlighted potential risks
  • Managed, troubleshot and improved automation programs

Sr. Telecom Executive

SMSL Pvt. Ltd.
05.2017 - 03.2020
  • Company Overview: Client : Reliance Jio
  • KPI -Analysis, for Vo/LTE drop, Mute Call Rate, Radio Link Failure analysis, CQI Improvement
  • Neighbor/HO Analysis, Poor throughput LTE cells, S1 failure and X2 Failure issues, UE Attach/Detach with tools LSMR, My-Com and JCP Tool
  • Responsible for Overall KPI, End to End BSS related issues, Backhaul issues, which are affecting our Network KPI, Alarm Monitoring and Rectification including service effecting and RET alarms
  • Optimization of 4G sites based on coverage, utilization, CQI, RSRP, RSRQ, SINR
  • Proving capacity solution with respect to 4th sector and optimizing the same
  • Handling customer complaint and proving best solution with respect to networks
  • Regularly monitors and maintenance of 4G KPIs to ensure optimum performance in terms of accessibility, retain ability, mobility, utilization and Throughput (Hourly monitoring)
  • Analyzed the Drive test log files using X-CAP
  • Find the swap, Interference in the sites during the optimization & resolve the swap
  • Missing neighbors, PCI clash, Poor throughput issues, and Session Failure locations
  • WIFI and IBS proposal and installation with respect to capacity and business requirement
  • Planning of new site with respect to business requirement & to reduce the network congestion
  • Planning of New small cells and 4th sectors (Lead 500+ 4th sector and 300+ Small cells end to end delivery and KPI Optimizations)
  • Analyzed route optimization for critical Drive-test with Govt
  • Officers (DOT, TRAI and Bench marking drives)
  • Also lead 20 plus members of Team.

Junior Engineer

Essjay Ericsson Pvt. Ltd.
03.2016 - 05.2017
  • Company Overview: Client : Ericsson Pvt
  • Ltd
  • To handle ERICSSON BSS (BTS, BSC) Equipment installation, commissioning, operations, maintenance and breakdowns
  • Coordinate with Indus team to resolution power issues and minimize the outage
  • Attending customer complaints and provide the resolution
  • Maintain track of critical Alarms, Outage of sites, BSCs & Back-bone site link
  • Responsible for commissioning, integration & TRX up-gradation/deletion
  • Involved in Software Up gradation of various Network Elements like BTS, BSC and MW
  • Integration & commissioning of new sites using ERICSSON BTS (2111, 2204, 2964, 2954, 6101.6202) in various configurations like 2+2+2, 3+3+3 and 4+4+4
  • Installation and commissioning of TN, AXX, E1/T1, LTU, NPU AND STM CARDS
  • Analysis of traffic measurement reports and the solution findings to improve the quality of network
  • To handle emergencies and support (24X7)
  • Co-ordination with RF team for site finalization, drive tests and Transmission media planning.

Field Service Engineer

Aerial Telecom Solutions
07.2015 - 03.2016
  • Company Overview: Client : Ericsson Pvt
  • Ltd
  • For by pass the E1 making cross connection in LTU, NPU, MMU.NEC, CERAGON, and AXX
  • Alarm Monitoring and Rectification of the alarms in BSC and BTS.

Education

B.Tech - Electronics and Communication

AKTU University
07.2015

Intermediate - undefined

Gulmohar Public School
Kanpur, U.P.
06.2011

High School - undefined

Gulmohar Public School
Kanpur, U.P.
06.2009

Skills

  • AWS
  • Linux
  • Automation Implementation
  • Generative AI Development
  • Customer Quality Assurance
  • Incident Management
  • Bench-marking Drive
  • TRAI Drive
  • KPI analysis
  • Monitoring of Network and meeting the SLA'S
  • TRAI and DOT customer complains handling
  • 4G/5g coverage analysis(PRB Utilization, CQI, SINR, Mute call, DL/UL Throughput)

Certification

Automation- Experienced Level.

AL/ML- Fundamental Level.


Personal Information

Date of Birth: 02/21/93

Timeline

Senior Engineer

Ericsson Global Services
02.2023 - Current

RAN Engineer

Quess Corp Limited
03.2020 - 02.2023

Sr. Telecom Executive

SMSL Pvt. Ltd.
05.2017 - 03.2020

Junior Engineer

Essjay Ericsson Pvt. Ltd.
03.2016 - 05.2017

Field Service Engineer

Aerial Telecom Solutions
07.2015 - 03.2016

Intermediate - undefined

Gulmohar Public School

High School - undefined

Gulmohar Public School

Automation- Experienced Level.

AL/ML- Fundamental Level.


B.Tech - Electronics and Communication

AKTU University
RAJAT GUPTA