Rajat Jain
Lead Application Support & Lead Devops
Mumbai,India
Summary
Lead Engineer with over 11 years of successful experience in Application Support and Devops. Recognized consistently for performance excellence and contributions to success in Fintech industry. Specialist in handling critical production issues and Devops tools backed by training in AWS Architect Associate & RedHat Certified Engineer(RHCE) .
Overview
8
8
Languages
5
5
Certifications
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Lead Application Support & Lead Devops
Anand Rathi
MUMBAI, MAHARASHTRA
03.2020 - Current
- Build and trained separate teams for Devops and Application Support from the start.
- Integrated 3rd party tools for Infrastructure and Application monitoring like New Relic, Graylog, Slack integration, Cacti, Netdata,SQL monitoring etc.
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications.
- Researched, designed and implemented scalable applications for data extraction, analysis, retrieval and indexing.
- Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.
- Provided 16*7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
- Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows.
Senior Application Support Engineer
Visible Alpha
MUMBAI, MAHARASHTRA
04.2018 - 03.2020
- VisibleAlpha Mumbai Providing MIFID I & II compliance solutions to 70+ buyside and 600+ sellside for their resource consumption, tracking and administrative requirements Responsible for managing 100+ containers in production developed using Python, MSSQL, MYSQL, RabbitMQ etc.
- Proactive production monitoring through commercial and open source tools like New Relic, Graylog, Slack, Prometheus, Grafana, Cacti, PagerDuty etc.
- Active participation in product design/improvement and successful roll out/delivery of the resource tracking consumption product for 70+ buyside clients managing in asset around 17 trillion USD
- Involved in multiple activities like functional testing of the production system, data reconciliation between multiple system using advance SQL Facing off to multiple stakeholders including but not limited to Product, BA, development, QA, management, sales & marketing, client success managers & client technical support Very process driven: Continuous tracking of issues in jira, documentation in confluence etc.
Wealth Risk Manager
Morgan Stanley
MUMBAI, MAHARASHTRA
06.2015 - 04.2018
- Operational support for highest degrees of stability for, Investment System applications developed using Adobe Enterprise Manager on frontend & C++/Java in backend Generated 2000+ collaterals that enables financial advisors to offer the right mix of products in the right quantity to clients Conducted launch of new funds & share classes.
- My work also required debugging, testing and resolve software issues for applications Working with development teams to implement identified fixes to improve stability, reduce operational risk and reduce manual tasks and ‘touches to production' Improved the recurring problems by delivering optimal solutions.
Technical Analyst
JDA Software
05.2012 - 06.2015
- Hyderabad JDA Software provides supply chain management platform including solutions for supply chain and retail planning, execution, delivery & workforce Mgmt Lead technical team on-shore responsible for maintenance,deployment and production support for Enterprise Planning, Allocation, Channel Clustering & Size Scaling solutions for supply chain management products Maintained average customer satisfaction score above 85% My work deals with Development, QA, and other Support teams to maintain and improve availability and performance of various services Application monitoring and health check to assure system availability and stable performance Technologies used : C#, Oracle SQL & Unix/Bash.
Consultant Engineer
Amazon.com
Hyderabad, Telangana
04.2010 - 03.2012
- Supported amazon.com applications and services to ensure performance of the production environment above or equal to 99.99% availability.
- Took ownership of responsibilities such as ticket management, change management, monitoring, metrics, documentation, process development, host provisioning & hardware management.
- My work push for minor bug fixing, debugging, testing, launch new projects and resolve software issues for applications & services
- My work also required engaging with development, QA, and other support teams to maintain & smooth functioning of other services using amazon internal tools Courses.
Education
B Tech - Computer Science & Engg
Rajasthan University
Jaipur, Rajasthan 08.2005 - 07.2009
Skills
Application support
Certification
AWS Architect Associate (Pursuing)
Timeline
AWS Architect Associate (Pursuing)
07-2021
NISM Derivatives
11-2020
Lead Application Support & Lead Devops
Anand Rathi
03.2020 - Current
Senior Application Support Engineer
Visible Alpha
04.2018 - 03.2020
Wealth Risk Manager
Morgan Stanley
06.2015 - 04.2018
ITIL Foundation
08-2013
Technical Analyst
JDA Software
05.2012 - 06.2015
Consultant Engineer
Amazon.com
04.2010 - 03.2012
IBM DB2 Associate
04-2009
RHCE
05-2007
B Tech - Computer Science & Engg
Rajasthan University
08.2005 - 07.2009
Similar Profiles
Sana IqbalSana Iqbal
HR Consultant at ANAND RATHIHR Consultant at ANAND RATHI
PHILIP KUMARPHILIP KUMAR
Senior Manager at Anand Rathi Investment ServicesSenior Manager at Anand Rathi Investment Services
Kanchana SelatKanchana Selat
Vice President - Client Relations at Anand Rathi Wealth ManagementVice President - Client Relations at Anand Rathi Wealth Management