Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Rajat Kumar

Gurugram

Summary

Dynamic Administrative Assistant with proven expertise in travel coordination and documentation reporting, honed at WNS and Webhelp. Excelled in streamlining administrative processes, enhancing office efficiency by 30%. Skilled in multitasking and prioritizing tasks, with a knack for fostering positive client relations.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

WNS
Gurugram
07.2021 - Current
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Created travel arrangements for senior managers according to their requirements.
  • Processed invoices for payment using accounting software applications.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.

Administrative Assistant

Webhelp
Gurugram
12.2019 - 07.2021
  • Coordinated travel arrangements, including flights, hotels, car rentals, and ground transportation.
  • Maintained calendar of events and meetings for executive staff.
  • Created reports to document meeting details and attendance.
  • Prepared purchase orders according to specified requirements.
  • Processed invoices, employee reimbursements, and other expenses in a timely manner.

Education

B.com - Finance

Mahatma Jyotiba Phule Rohilkhand University
Bareilly
10-2019

Skills

  • Scheduling
  • Meeting planning
  • Research
  • Documentation and reporting
  • Expense reporting
  • Administrative improvement
  • Travel coordination
  • Multitasking and prioritization
  • Administrative support
  • Client relations

Accomplishments

  • Outstanding Issue Resolution Award
    Recognized for successfully resolving a critical vendor payment issue involving a stuck invoice for over 7 months. Collaborated effectively with cross-functional teams, including finance and procurement, to ensure payment was processed within 2 weeks. This resolution prevented the vendor from ceasing services, safeguarding business continuity and reinforcing strong vendor relationships.
  • "Do the Right Thing" Certificate
    Awarded for demonstrating exceptional ethical practices, teamwork, and integrity in daily responsibilities. Fostered collaboration among team members to address challenges and deliver results while consistently upholding company values and compliance standards.
  • "Accountable and Impact" Certificate
    Honored for showcasing a high level of accountability and delivering significant contributions in key processes. Partnered with colleagues to streamline administrative operations, ensuring team efficiency and achieving impactful results aligned with organizational goals.

References

References available upon request.

Timeline

Administrative Assistant

WNS
07.2021 - Current

Administrative Assistant

Webhelp
12.2019 - 07.2021

B.com - Finance

Mahatma Jyotiba Phule Rohilkhand University

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Rajat Kumar