Enthusiastic Executive eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer support ethics and merchant handling as I have worked extensively and diligently in both the fronts of Operations. Motivated to learn, grow and excel in the Private Sector.
- Regularly addressed and resolved Merchant concerns with regards to their online menu on the Zomato application.
- Kept track of the business updates.
- Ensured Quality of the Online Menu.
- Assisted the merchant with Menu Rebuilding.
- Regularly addressed and resolved customer concerns via text and call.
- Kept track of the orders and refunds.
- Developed professional relationship with ongoing customers through excellent customer service.
- Help and guide new customers over the Zomato online ordering application.
Executive support
undefinedI carry major liking in Theatre and I have acted (2) and assisted(4) in 6 Plays hosted by Saanjhbaati Foundation. I also enjoy casual sketching and binge watching Anime Series. Moreover I self learned playing Guitar and I take my meditation time seriously.