RAJAT MANGOTRA
JAMMU
Summary
I aspire to work in challenging environment where I can implement my skill. I want to see myself as a person rising in the field through hard work and continuous enhancement of my skills, within a reputed and well-known organization like yours.
I am an aggressive individual in whose presence the motivation level of surroundings run sky high. Dream to work in a technology driven organization.
Industrious Accounts Executive knowledgeable about customer relations, sales, and business planning. Strategic leader with a creative attention to detail and strong communication skills.
Overview
8
8
years of professional experience
Work History
Accounts Executive
Imagine (Apple Authorised Reseller)
Jammu
08.2023 - Current
- Customer Service: - Set service standards, ensure redressal of customer grievances, monitor customer service by team. Address escalated issues in order To ensure smooth relationship with clients.
- Transactions:- Monitor and track daily responsibilities, oversee processing of transaction and verify store instructions, monitor adherence to processes, resolve escalated issues In order to ensure timely and effective.
- People Management:- Coach, counsel, guide and motivate team members, set targets, monitor performance, define work processes and systems In order to create a performing team and conducive work environment.
- I am handling both front end & back end very well.
- I am having knowledge of every process of back end operations.
- I am well aware of Erp software.
- Monitored credit limits for customers and maintained detailed records of payments received.
- Provided support in the preparation of annual audits by external auditors.
- Managed customer accounts by providing accurate invoices and payment information.
• Having knowledge of all apple products.
Sales Executive
HIGHWAY MEGAMART
Jammu
10.2022 - 08.2023
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Cultivated relationships with existing customers to encourage repeat business.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Accountant
TALLA JEWELLERS PVT LTD
Jammu
08.2021 - 09.2022
- Provided guidance to other departments regarding accounting policies and procedures.
- Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
- Monitored cash flows and prepared weekly cash projections.
Team Member
EASY DAY (FUTURE GROUP)
Jammu
08.2017 - 02.2020
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
Education
B.Com - Commerce
Indira Gandhi National Open University
Jammu01-2024
Diploma - DRAUGHTSMAN CIVIL
Industrial Training Institute
Jammu07-2023
+2 - Commerce
JK Montessorie Senior Secondary School
Jammu05-2016
Skills
- Team management
- Customer service
- Data entry
- Sales strategies
- Month-end closing
- Expense tracking
- Year-end closing
Accomplishments
- My store gets awards in highest saving club cards enrollments in north India.
- I am handling both front end & back end very well.
- My store inventory was in - 0.28.
- My store shrinkage was very less.
- My store food safety audit going Green 2 times out of two audits.
- In the absence of operation head I am handling operation head seat.
- I am having knowledge of every process of back end operations.
- I am well aware of SAP & VNC software.
Questions
- 1, Who was the chairperson of the committee that submitted the report titled 'Our Common Future'?, 1, Maurice Strong, 2, M. S. Swaminathan, 3, Gro Harlem Brundtland, 4, R. K. Pachauri
- 2, Which one of the following is not human-made environment?, 1, Orchards, 2, Crop fields, 3, Dams, 4, Artificial lake
- 3, United Nations' Conference on Environment and Development (UNCED) in 1992 was organised at:, 1, Johannesburg, 2, Rio de Janeiro, 3, Stockholm, 4, Paris
- 4, Which one of the following statements related to ecosystem is correct?, 1, All ecosystems have well defined boundaries., 2, Ecosystems are self-sustaining because they are well insulated from outside influences., 3, An ecosystem having autotrophs and heterotrophs but no decomposers could be self contained., 4, Ecosystem represents enormous contrast in size and complexity.
- 5, In food chain herbivores represent:, 1, Trophic level I, 2, Trophic level II, 3, Trophic level III, 4, Trophic level IV
- 6, The large reservoir of sulphur on the earth's surface is:, 1, Soil and sediments, 2, Ocean, 3, Atmosphere, 4, Organisms
Father's Name
Sh. Jagdish Raj
Exams
Ability Enhancement Compulsory Course on Environmental Studies, 06/01/23, 50, 2 hours
Mother's Name
Smt. Champa Devi
Personal Information
- Date of Birth: 11/15/98
- Gender: Male
- Nationality: Indian
Languages
- Hindi
- English
- Punjabi
Hobbies and Interests
- Listening Music
- Team work
- Traveling
Additional Information
09/02/23
Areas Of Interest
- Quality
- Motivating Self & Others
- Challenging targets requiring hard work & dedication
Languages
Hindi
Beginner
A1
English
Beginner
A1
Timeline
Accounts Executive
Imagine (Apple Authorised Reseller)
08.2023 - Current
Sales Executive
HIGHWAY MEGAMART
10.2022 - 08.2023
Accountant
TALLA JEWELLERS PVT LTD
08.2021 - 09.2022
Team Member
EASY DAY (FUTURE GROUP)
08.2017 - 02.2020
B.Com - Commerce
Indira Gandhi National Open University
Diploma - DRAUGHTSMAN CIVIL
Industrial Training Institute
+2 - Commerce
JK Montessorie Senior Secondary School