Summary
Overview
Work History
Education
Skills
Position of Responsibility
Accomplishments
Timeline
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Rajat Mohan

Rajat Mohan

Customer EXperience Engineer
Mumbai

Summary

Experienced Presales professional with result driven mentally recognized for having a strong passion for learning and working with future technology leaders to develop and drive business. Clear communicator and practiced multitasker with excellent problem solving and rapport building abilities. Skilled in strategy formulation, roadmap building, delivering Technical solutions and working to create test cases on JIRA Agile Management Tool. Ambitious account executive with verified success in Commercial Acquisition and Competitive space.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages

Work History

Customer EXperience Engineer(ASE)

Dell Technologies
Bangalore
08.2021 - Current
  • Remote collaboration with Sales & Pre Sales Team – Acquisition Corp.
  • Accelerate sales motion in the aligned Account. Building up the pipeline by identifying the suitable opportunities proactively.
  • Discovering the customers and the competitors in the target industry. Introducing customers with the Dell offerings focusing on best fit for them.
  • Coordination with internal-stakeholders. Ensuring complete customer satisfaction.
  • Performing technical configurations of Dell Technologies storage products, servers, networks & complete data centers. Documentation of customers’ existing environment.
  • Developing Assessments for customer’s Infrastructure.
  • Developing & maintaining business relationships with key stakeholders. Anchoring remote meetings.
  • Providing solution from personal knowledge assisted by local tools.
  • Preparing complete proposals for the given opportunities.
  • Worked to create 8M+ in pipeline and 2M+ in revenue.
  • Worked on 112+ accounts supporting 150+ opportunities.

Quality Assurance and Management Intern

ThermoFisher Scientific
Remote
02.2021 - 08.2021
  • Contributed to Digital Commerce Project (Digital Marketing and Data Science).
  • Tested, validated and generated cases of user stories on Jira Agile Management tool with the help of XRAY and EazyBI.
  • Identified business problems and management objectives that was addressed through data analysis.
  • Troubleshot minor problems and reported larger technical issues. Solved SQL queries using Db Visualizer.

Research and Innovation Intern

CESI-France Graduate School of Engineering
Paris
07.2019 - 08.2019
  • Developed a new connected bag. Product undergoing confidential patent.
  • Developed and presented the strategic business model.
  • Analyzed the problem statement and proposed a technical solution prototype of the project.
  • Lead the Thesis defense against the Directors of the university. Project was awarded 'A' for marketability, design and concept.

Education

Bachelor of Technology - Computer Science Engineering

Manipal University
06.2017 - 07.2021

Class 12th - Computer Science

Thakur Vidhya Mandir Junior College
Mumbai
05.2015 - 05.2017

Class 10th -

Thakur Public School
Mumbai
06.2014 - 04.2015

Skills

Technical Solution Designing

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Position of Responsibility

 Designed a framework, Dell Technologies 

  • Created a framework to train existing and new employees on effective and impactful communication.
  • Building a team to design and implement the overall strategy.
  • Organizing events to build team synergy and strengthen their communication skills

 President of Computer Science Club, Manipal University 

  • Designed and created the annual agenda for the club.
  • Provided members with relevant exposure and experience by conducting workshops, inviting professors and keynote speakers for panel discussions, organized fests, suggested feedbacks on curriculum.
  • Mentored junior committee members and fresher students new to the club and culture.

Accomplishments

  • Dell Technologies :Bootcamp MVP, DTA Pitch Winner, Core Team Member of People Engagement Group.
  • 180 Degrees Consulting : Created a revenue generation model for Hingonia Cow Rehabilitation Centre managed by Akshya Patra Foundation in collaboration with Nagar Nigham Jaipuir Rajasthan and Manipal University.
  • Ranked AIR 3 at Excelsior 19' by Shaheed Sukhdev Business School as the Team lead for HR/PR Strategy.
  • BornAgain: Assembling and Mentoring a team of 20 members, being responsible for the digital footprint of BornAgain, Created go-to market startegies.
  • Won Basketball District Championship for Malad and Lokhandwala districts in the capacity of captain
  • Won 3 v 3 Hoop Fest Tournament held in Sports Authority of India

Timeline

Customer EXperience Engineer(ASE)

Dell Technologies
08.2021 - Current

Quality Assurance and Management Intern

ThermoFisher Scientific
02.2021 - 08.2021

Research and Innovation Intern

CESI-France Graduate School of Engineering
07.2019 - 08.2019

Bachelor of Technology - Computer Science Engineering

Manipal University
06.2017 - 07.2021

Class 12th - Computer Science

Thakur Vidhya Mandir Junior College
05.2015 - 05.2017

Class 10th -

Thakur Public School
06.2014 - 04.2015
Rajat MohanCustomer EXperience Engineer