Summary
Overview
Work History
Education
Skills
Certification
Projects
Timeline
Generic
Rajat Sharma

Rajat Sharma

Data Analyst | Business Intelligence Specialist | Workforce Services Associate
New Delhi

Summary

Results-driven Data Analyst with a proven track record at Accenture, specializing in data visualization and analysis. Expert in Power BI and SQL, I enhanced decision-making processes and improved operational efficiency through data-driven insights. Strong analytical thinker, adept at translating complex data into actionable strategies for stakeholders.

Overview

7
7
years of professional experience
4
4
Certifications
4
4
years of post-secondary education

Work History

Data Analyst (Workforce Services Associate)

Accenture
10.2022 - Current
  • Designed and deployed interactive dashboards in Power BI to monitor service levels, and resource utilization.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Conducted data analysis on operational KPIs, identifying bottlenecks, and recommending actions to improve efficiency.
  • Implemented data validation processes to ensure reporting accuracy across multiple business units.
  • Partnered with stakeholders to translate business requirements into data-driven reporting solutions.

WFM Planning & Scheduling Associate

Concentrix
11.2020 - 10.2022
  • Tracked employee performance metrics related to punctuality, attendance, and meeting deadlines for use in performance evaluations or improvement plans.
  • Automated daily and weekly performance reports using Excel and Power BI, reducing reporting time by 30%.
  • Managed forecasting and scheduling models to optimize staffing plans, reducing under/overstaffing by 15%.

Sr. Representative Operations

Concentrix
08.2018 - 11.2020
  • Monitored and analyzed large volumes of content moderation data for trend patterns, and compliance insights.
  • Partnered with quality assurance teams to optimize data review processes, improving decision accuracy.

Education

Bechelor of Technology - Mechanical And Automation Engineering

Amity School of Engineering And Technology
Jaipur
05.2012 - 05.2016

Skills

Data validation

Certification

Microsoft Power BI Data Analyst

Projects

  • Inventory Analysis – Power BI (Case Study: WarmeHands Inc.)→ Cleaned data, created DAX , KPIs, built dashboards for over/understock analysis.
  • Healthcare Data Analysis – Power BI (Case Study: HealthStat)→ Developed KPI measures, visualized LOS & cost metrics for efficiency insights.
  • Analyzing Unicorn Companies – SQL (Case Study) → industry-wise company valuations, tracked the annual emergence of new unicorns (2019–2021), Applied SQL joins, aggregations, and window functions.

Timeline

Data Analyst (Workforce Services Associate)

Accenture
10.2022 - Current

WFM Planning & Scheduling Associate

Concentrix
11.2020 - 10.2022

Sr. Representative Operations

Concentrix
08.2018 - 11.2020

Bechelor of Technology - Mechanical And Automation Engineering

Amity School of Engineering And Technology
05.2012 - 05.2016

Similar Profiles

CREATE PROFILE
Rajat SharmaData Analyst | Business Intelligence Specialist | Workforce Services Associate