Experienced banking professional with a strong background in financial services and a commitment to organizational improvement. Proven ability to implement innovative techniques and methods to enhance operational efficiency. Dedicated to continuous learning and applying best practices to drive progress and achieve results.
Hi, I’m
Rajat Singh Mehra
Banking Professional
Lucknow
Summary
Overview
10
years of professional experience
4
Certificates
4
Languages
Work History
Axis Bank Ltd
Sales Manager
06.2023 - Current
Job overview
- Managed customer relations challenges guaranteeing timely resolution and elevated client satisfaction.
- Fortified customer relations through understanding needs and offering appropriate services.
- Fostered strong client connections by providing outstanding customer support and ensuring consistent follow-up interactions.
- Researched market trends to reveal new business opportunities promoting growth into advantageous territories.
- Led regular sales meetings focused on evaluating progress, communicating best practices, and defining achievable targets for sustained success.
- Regularly achieved or exceeded quarterly sales targets by demonstrating commitment and persistence in finalizing deals.
- Mitigated potential client objections through adept concern resolution and delivery of personalized solutions aligned with specific requirements.
- Streamlined CRM systems to bolster lead tracking while refining follow-up processes and elevating internal communication.
- Facilitated ongoing training and mentorship initiatives for junior sales staff, promoting professional growth and career advancement.
- Engaged in industry events and conventions to highlight sales opportunities.
- Expanded market share through exploration and entry into new market segments.
- Achieved consistent sales target exceedance via successful strategic planning and implementation of specific sales initiatives.
Kotak Mahindra Bank Ltd
Relationship Manager
12.2022 - 05.2023
Job overview
- Handling one of the best clients in the Bank with approx 100cr of Portfolio.
- NTB acquisition of client in Portfolio.
- Sharing product knowledge to branches and generated good business revenue.
- Generated business through DSA and DMA and also with cold calling in the Industrial areas in Lucknow and nearby areas like Barabanki.
- Shared comprehensive product knowledge and drove revenue through consultative sales approach.
- Generated new business by executing strategic campaigns and proactively cold calling customers:
HDFC BANK LTD.
Relationship Manager
01.2020 - 12.2022
Job overview
- Handling an asset portfolio and acquisition of Lucknow , Gorakhpur , Basti, Mau and Azamgarh location with a total portfolio size of 120 Cr.
- Increasing the portfolio by adding new clients on monthly basis.
- Preparation of Credit Approval Memos, quarterly analysis of the progress of the existing customers.
- Balance Sheet and overall business analysis at the time of acquisition of new clients.
- Understanding and fulfilling new requirements of the existing customers by the way of enhancements and modifications in the current limits.
- Cross selling of bank's various products to the existing and newly acquired clients.
- Rendering services to the clients which help them conduct smooth transactions on daily basis.
- Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
- Addressed and resolved customer complaints in efficient, effective and timely manner.
- Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
- Stayed up-to-date on product range, changes, upgrades and developments by reviewing company manuals.
Hdfc Bank (Corpus data information pvt ltd )
Ric Officer
09.2018 - 10.2020
Job overview
- Achievements/Tasks
- Handling business loan, personal loan,two wheeler loan,auto loan, commercial equipment loam, infrastructure loans,kgc loan, healthcare loans etc
- Document Verification
- Responsible for daily MIS cases and maintaining the portfolio and TAT
- Senior Officer
I Care Enterprises
08.2016 - 08.2018
Job overview
- Responsible for handling clients, portfolio management
- Work knowledge of products, services, sales programs, policies and current procedures
- Handle daily MIS cases.
Education
Integral UniversityLucknow
M.B.A
01.2021
University Overview
Lucknow UniversityLucknow
B.Sc
01.2018
University Overview
Skills
Strategic management
Sales strategy
Relationship management
Revenue enhancement tactics
Business growth
Financial strategy
Certification
Awarded by ICICI Lombard for contribution in GI in FY 25
Timeline
HDFC Life for star of the quarter
09-2025
Awarded by ICICI Lombard for contribution in GI in FY 25
05-2025
IRDA Certificate
01-2024
TATA AIG for Contribution in GI
01-2024
Sales Manager
Axis Bank Ltd
06.2023 - Current
Relationship Manager
Kotak Mahindra Bank Ltd
12.2022 - 05.2023
Relationship Manager
HDFC BANK LTD.
01.2020 - 12.2022
Ric Officer
Hdfc Bank (Corpus data information pvt ltd )
09.2018 - 10.2020
I Care Enterprises
08.2016 - 08.2018
Integral University
M.B.A
Lucknow University
B.Sc