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Rajat Tiwari
Retail Store manager
Kaimur (Bhabua),BIHAR
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Store Manger
Khadim India Ltd (Footwear)
Munger
04.2025 - Current
- Led daily store operations and ensured compliance with company policies, resulting in improved team performance and customer satisfaction.
- Analyzed sales data and customer feedback to identify trends, enabling targeted marketing efforts and driving store growth.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Store Manager
Firstcry.com
Gaya
02.2023 - 03.2025
- Led a team in executing daily operations, improving workflow efficiency and ensuring adherence to company standards.
- Developed and implemented training programs for new staff, enhancing team performance and operational productivity.
- Analyzed customer feedback to drive service improvements, resulting in increased customer satisfaction and retention rates.
- Managed inventory control processes, optimizing stock levels and reducing discrepancies to enhance operational accuracy.
Store Manager
Retail, Peter England (ABLBL)
Kaimur (Bhabua)
01.2021 - 02.2023
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Completed point of sale opening and closing procedures.
Store Manager
Retail, Planet Fashion (ABFRL)
Patna
10.2018 - 11.2020
- Analyzed sales trends and customer feedback to optimize store layout, resulting in increased foot traffic and sales.
- Coordinated promotional events and marketing initiatives that attracted new customers and strengthened brand loyalty in the community.
- Managed inventory control, cash control, and store opening and closing procedures.
Sales Associate
Louis Philippe (ABFRL)
Patna
10.2014 - 08.2017
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
MBA - Marketing Management
04.2001 -
Bachelor of Science - Mathematics
04.2001 -
Skills
Sales analysis
Interests
Playing Cricket, Reading Book
Playing cricket is one of my favorite activities. It's not just a sport but a great way to learn teamwork, discipline, and patience. Cricket helps me stay physically fit and mentally sharp, as it requires both strategy and focus. I enjoy the spirit of competition and the sense of unity that comes from playing as part of a team.
Reading books is one of my favorite hobbies. It helps me gain knowledge, improve my vocabulary, and think creatively. Books allow me to explore new ideas, cultures, and perspectives, which helps me grow as a person. I enjoy both fiction and non-fiction, depending on my mood.
Timeline
Store Manger - Khadim India Ltd (Footwear)
04.2025 - Current
Assistant Store Manager - Firstcry.com
02.2023 - 03.2025
Store Manager - Retail, Peter England (ABLBL)
01.2021 - 02.2023
Store Manager - Retail, Planet Fashion (ABFRL)
10.2018 - 11.2020
Sales Associate - Louis Philippe (ABFRL)
10.2014 - 08.2017
Lovely Professional University - MBA, Marketing Management
04.2001 -
Magadh University - Bachelor of Science, Mathematics
04.2001 -