JIRA
Rajat Verma
Quality Engineering Analyst
Jalandhar,MP
Summary
Results-driven Quality Assurance Analyst with Accenture, skilled in streamlining QA processes and enhancing team collaboration. Expert in test case development and bug tracking, I have successfully improved testing efficiency and ensured compliance with industry standards. Adept at root-cause analysis, I foster a quality-focused work environment that drives project success. Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Overview
3
3
years of professional experience
Work History
Quality Assurance Analyst
Accenture (WHIRLPOOL)
07.2023 - Current
- Designed, developed, and executed detailed test cases for functional, regression, and integration testing.
- Collaborated with cross-functional Agile teams to identify bugs, and ensure timely resolution.
- Documented test results, created defect reports using tools like JIRA, and followed up for closure.
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Participated in daily stand-ups, sprint planning, and retrospectives to align QA efforts with development timelines.
Prompt Engineer
Accenture (AMAZON)
11.2022 - 06.2023
- Designed and optimized natural language prompts for large language models (LLMs), like GPT, to improve response accuracy, tone, and task alignment.
- Developed use-case-specific prompts for content generation, data extraction, summarization, and customer support automation.
- Evaluated and fine-tuned prompt output for consistency, context understanding, and task completion across varied scenarios.
- Applied few-shot and zero-shot learning strategies to guide model behavior effectively.
- Analyzed LLM performance using metrics such as relevance, coherence, and token efficiency.
Education
Post Graduate Diploma In Financial Services - Banking And Finance
DAV COLLEGE
Jalandhar, India 04.2001 -
Master of Commerce - Accounting And Finance
BD ARYA College
Jalandhar 04.2001 -
MBA - Finance
Lovely Professional University
Jalandhar 04.2001 -
Bachelor of Commerce - Commerce
DAV College, Jalandhar
Jalandhar 04.2001 -
Skills
Quality assurance
Software
Backoffice
AEM
Timeline
Quality Assurance Analyst
Accenture (WHIRLPOOL)
07.2023 - Current
Prompt Engineer
Accenture (AMAZON)
11.2022 - 06.2023
Post Graduate Diploma In Financial Services - Banking And Finance
DAV COLLEGE
04.2001 -
Master of Commerce - Accounting And Finance
BD ARYA College
04.2001 -
MBA - Finance
Lovely Professional University
04.2001 -
Bachelor of Commerce - Commerce
DAV College, Jalandhar
04.2001 -
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