JIRA
Rajat Verma
Quality Engineering Analyst
Jalandhar,MP
Summary
Results-driven Quality Assurance Analyst with Accenture, skilled in streamlining QA processes and enhancing team collaboration. Expert in test case development and bug tracking, I have successfully improved testing efficiency and ensured compliance with industry standards. Adept at root-cause analysis, I foster a quality-focused work environment that drives project success. Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers.
Overview
3
3
years of professional experience
Work History
Quality Assurance Analyst
Accenture (WHIRLPOOL)
07.2023 - Current
- Designed, developed, and executed detailed test cases for functional, regression, and integration testing.
- Collaborated with cross-functional Agile teams to identify bugs, and ensure timely resolution.
- Documented test results, created defect reports using tools like JIRA, and followed up for closure.
- Mentored and coached team members on QA topics and strategies.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Participated in daily stand-ups, sprint planning, and retrospectives to align QA efforts with development timelines.
Prompt Engineer
Accenture (AMAZON)
11.2022 - 06.2023
- Designed and optimized natural language prompts for large language models (LLMs), like GPT, to improve response accuracy, tone, and task alignment.
- Developed use-case-specific prompts for content generation, data extraction, summarization, and customer support automation.
- Evaluated and fine-tuned prompt output for consistency, context understanding, and task completion across varied scenarios.
- Applied few-shot and zero-shot learning strategies to guide model behavior effectively.
- Analyzed LLM performance using metrics such as relevance, coherence, and token efficiency.
Education
Post Graduate Diploma In Financial Services - Banking And Finance
DAV COLLEGE
Jalandhar, India 04.2001 -
Master of Commerce - Accounting And Finance
BD ARYA College
Jalandhar 04.2001 -
MBA - Finance
Lovely Professional University
Jalandhar 04.2001 -
Bachelor of Commerce - Commerce
DAV College, Jalandhar
Jalandhar 04.2001 -
Skills
Quality assurance
Root-cause analysis
Bug tracking
Issue resolution
Testing plans
Test case development
Data analysis
Manual testing
Report analysis
Test strategy formulation
Process implementation
Regression testing experience
Functional testing
Test case creation
QA planning
Software
Backoffice
AEM
Timeline
Quality Assurance Analyst
Accenture (WHIRLPOOL)
07.2023 - Current
Prompt Engineer
Accenture (AMAZON)
11.2022 - 06.2023
Post Graduate Diploma In Financial Services - Banking And Finance
DAV COLLEGE
04.2001 -
Master of Commerce - Accounting And Finance
BD ARYA College
04.2001 -
MBA - Finance
Lovely Professional University
04.2001 -
Bachelor of Commerce - Commerce
DAV College, Jalandhar
04.2001 -