Rajdeep Dutta

Supervisor

Capital Infoart Pvt Ltd

05.2024 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Supported creation of detailed, technical financial models to value potential acquisition targets.
Maintained adequate inventory of spare parts to prevent critical downtime.
Reduced downtime by quickly identifying and resolving mechanical issues in a timely manner.
Developed standard operating procedures to encourage consistency of work from team members and contractors.
Prepared regular departmental reports detailing mechanical installation, maintenance and repair activities.
Supervised team of installers and mechanics to complete work on time and to company standards.
Monitored product quality and communicated necessary improvements to site superintendent.
Optimized supply levels to keep stock within ideal parameters for expected needs.