Rajdeep Majumder
Nutrition Consultant -Full Time/Part Time
Mumbai
Summary
Results-driven and highly skilled operational administrator with over 19 years of experience providing diverse operations direction in fluid, fast-paced environments. Routinely relied upon by senior management for exemplary leadership abilities, cross-functional team collaboration, and project coordination skills. # Currently Self Employed as Nutrition & Wellness Consultant (Calorie Cruise) # 1.5 yrs. as Regional Manager HR in with 3PL company Shadowfax # 3 yrs. as Asst. Manager in Ops Administration & Fitness with Reliance Industries # 8 yrs. of progressive parallel experience as a Fitness Expert & Consultant # Specialized experience in setting up Fitness Center, Managing Ops & People # 9 yrs. of IT / Networking / Customer Support experience with NCR, IBM & Intelenet
Experienced with creating personalized nutrition plans that enhance client wellness. Utilizes deep knowledge of holistic nutrition to educate and empower individuals. Track record of effective client communication and empathetic support.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Sports & Holistic Nutritionist
Self-employed
01.2024 - Current
- PAN India
- Developed strong relationships with local health food stores, resulting in increased referral business.
- Nurtured a supportive environment for clients, encouraging open communication about personal goals and challenges related to their nutritional journey.
- Developed and delivered corporate wellness programs, promoting employee health and productivity through holistic nutrition education and support.
- Continually updated knowledge of current research and trends in holistic nutrition to provide the most relevant advice to clients.
- Educated clients on the benefits of various supplements, leading to informed decision-making and improved overall health.
- Promoted a balanced approach to diet and lifestyle through evidence-based guidance, fostering long-lasting healthy habits among clients.
- Improved customer satisfaction through informative workshops on holistic nutrition principles and practices.
- Planned nutritious meal options for individuals with various health needs and conditions.
HR Manager
Shadowfax
06.2022 - 01.2024
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Enhanced employee retention by implementing effective onboarding and training programs.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Assistant Manager
Reliance Industries Limited
03.2019 - 07.2022
- Asst. Manager Administration & Fitness : Reliance Industries, Ahmedabad (Mar’19 till Present)
- Setting up / Managing Operations : Health & Fitness Club for the employees of Reliance
- Supervising day-to-day operations of the administrative department and staff members.
- # Furnish superior operational guidance & administrative support to sales, finance & management
- # Ensure optimal operating efficiency, precise scheduling, and problem resolution for clients, managers & business unit as a whole.
- # Liaise with local Government bodies for various renewals, permits, licenses, contracts to run the business effectively
- # Vendor Management, Maintenance & Execution.
- # Negotiating with vendors on pricing, quotations, installations, AMC on a regular basis
- # Overseeing maintenance and repair of machinery, equipment, and electrical systems
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- # Developing SOP of Officer Mess & Guest Houses
- # Audit / Compliance of Food Tasting Parameters
- # Audit / Compliance of Mess and Guest House hygiene & safety inspection
- Ensuring office is stocked with necessary supplies and all equipment are maintained well.
- # Reviewing & approving PR made in SAP
- # Communicating with vendors of RIL Retail and following up
- # Physically monitoring inventory / stocks, expiry dates and any emergency requirement
- Working with accounting & management team to set budgets, monitor spending & expenses.
- # Championing various cost management projects
- Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
- Working with the engineering team towards the betterment of the facility in terms of changing landscape, space & installation management
Floor Manager
ANGEL WELLNESS PRIVATE LIMITED
03.2017 - 07.2018
- Maintained excellent relationships by designing personalized workout programs to meet client's specific fitness / health needs & helped them stay on track to achieve their goals. Managing Operations & providing administrative support.
- Managing Operations
- Monitoring the overall functioning of processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
- Shouldering entire responsibility of Operations.
- Managing Revenue, Monthly budget and forecasts.
- Handling all Ops issues & customer related escalations validated & closed by RCA’s within TAT.
- Dashboard Handling & Daily reporting for the management
- Delivering Customer Experience
- Responsible for achieving the Operational Target (Conversion%, C-Sat & NPS).
- Responded to customer questions and requests in a prompt and efficient manner.
- Built relationships with customers to increase likelihood of repeat business.
- Reviewed club operations, maintenance, administrations and made efficiency recommendations.
- People Management (Team size 20)
- Managed full team schedule to maintain adequate coverage.
- Evaluated team & employee performance to develop and implement effective corrective actions.
- Handled employee payroll issues and ensured timely direct payments.
- Vendor Management
- Negotiation & Coordination with Fitness Equipment vendors (E2E Procurement)
Manager
Fitness Point
12.2016 - 02.2017
- Developing and delivering customized fitness programs to clients.
- Assessing clients' needs and planning exercise regimen and daily nutrition.
- Collecting and recording clients' medical history to plan fitness programs accordingly.
- Assisting with the daily activities of the organization like merchandising and floor moves.
- Performing weekly check on safety and functioning of fitness equipment.
- Negotiation & Coordination with Fitness Equipment vendors
Fitness Manager
Cytherea Fitness
09.2015 - 10.2016
- Managing Operations
- Setting up the 7000 sq. ft. gym including sales & marketing, branding, communication, membership enrollment, analysis & setting up equipment.
- Sold and promoted fitness programs to members.
- Negotiated with manufacturing companies and wholesalers for procuring fitness equipment.
- Prepared regular weekly reports and conducted daily tours to check safety features.
- Established as well as maintained corporate relationship.
- Completed all essential formalities for new enrollment and membership renewal.
- People Management (Team Size 15)
- Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of targets.
Fitness Instructor & Consultant
Gold's Gym
12.2014 - 08.2015
- Trained clients as per their fitness goal.
- Analyzing Body Composition Report and designing fitness regimen.
- Strengthening based on muscular deficiencies in order to prevent overuse injuries.
IT Analyst
NCR
02.2013 - 07.2014
- B2B Technical Analysis & Support
- Troubleshoot all hardware, software and networking issues
SCS
IBM Global Services
07.2006 - 12.2012
- Ops Support / Customer End solutions/ Issue Resolution.
CCE
Intelenet Global Services
08.2005 - 07.2006
- Major Accounts Development
- Managing Inbound, Outbound customer requests.
- Investigation of user problems, determination of possible/feasible solutions.
Education
MCSE, CCNA - Computer Networking
IIHT
01.2006
Bachelor of Commerce - BCom, Accounting and Finance
University of Calcutta
07.2004
Certified Sports Nutritionist - Sports Nutrition
International Sports Science Association (ISSA)
Phoenix, Arizona, US 04.2001 -
Skills
Dietary Supplements
Certification
Diploma in Holistic Health & Nutrition
Timeline
Sports & Holistic Nutritionist
Self-employed
01.2024 - Current
HR Manager
Shadowfax
06.2022 - 01.2024
Assistant Manager
Reliance Industries Limited
03.2019 - 07.2022
Floor Manager
ANGEL WELLNESS PRIVATE LIMITED
03.2017 - 07.2018
Manager
Fitness Point
12.2016 - 02.2017
Fitness Manager
Cytherea Fitness
09.2015 - 10.2016
Fitness Instructor & Consultant
Gold's Gym
12.2014 - 08.2015
IT Analyst
NCR
02.2013 - 07.2014
SCS
IBM Global Services
07.2006 - 12.2012
CCE
Intelenet Global Services
08.2005 - 07.2006
Certified Sports Nutritionist - Sports Nutrition
International Sports Science Association (ISSA)
04.2001 -
MCSE, CCNA - Computer Networking
IIHT
Bachelor of Commerce - BCom, Accounting and Finance
University of Calcutta
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