Rajdeep Singh
CCM Developer
Summary
Experienced CCM developer with over 4.5 years of experience in Customer Communication Management. Excellent reputation for resolving problems and improving customer satisfaction.
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
CCM Developer
BelWo Services India Pvt. Ltd.
Mohali, Punjab
03.2017 - Current
- CCM developer with 10 certifications from Quadient.
- Managed team of 10 resources to provide seamless production support and development quality to clients.
- Resolved various production and development problems on daily basis.
- Improvised operations by standardizing and documenting procedures.
- Communicated with clients on daily basis.
- Created training modules and conducted training sessions on Quadient modules and working standards.
Software Engineer Intern
TiVo Corp.
Bangalore, Karnataka
07.2016 - 01.2017
- Worked on Java and SQL in a Data Analytics team.
Education
Bachelor of Engineering - Electronics And Communication Engineering
Chitkara University
Punjab 08.2014 - 05.2017
Diploma of Engineering - Electronics And Communication Engineering
Chitkara University
Punjab 08.2011 - 05.2014
Skills
Quadient Inspire Designer
undefinedTimeline
CCM Developer
BelWo Services India Pvt. Ltd.
03.2017 - Current
Software Engineer Intern
TiVo Corp.
07.2016 - 01.2017
Bachelor of Engineering - Electronics And Communication Engineering
Chitkara University
08.2014 - 05.2017
Diploma of Engineering - Electronics And Communication Engineering
Chitkara University
08.2011 - 05.2014
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