
Talented Delivery Director with excellent employee development, customer service and analytics skills coupled with more than 18 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
A dynamic professional with rich overseas & domestic experience in managing technology infrastructure for large-scale organizations. Executed multi-million deals with core infra delivery for leading fortune 500 companies in BFSI, Retail, Energy & Utilities, Consumer Goods, Travel & Hospitality and Manufacturing & Logistics domains with team size ranging from 50 to 250+ & geographies worked in and handled - US, Europe & APAC.
Process improvements
Cost analysis and savings
Profitability and revenue generation
Strategic planning and execution
Relationship building and retention
Business Development
Recruiting and Hiring
Client account management
Coaching and mentoring
HDI Support Center Director