Rajeev Chacko

Dynamic engineering professional with a proven track record of driving operational excellence in the hospitality sector. Expertise in project management, system design, and strategic planning facilitates the identification and resolution of detail-oriented challenges, ensuring continuous improvement and innovation. Committed to fostering collaborative team environments that encourage growth and reward performance with increased responsibilities. Passionate about leveraging skills and talents in a growth-oriented setting that contributes to personal development and the overall success of the organization.

• HOD of the Year 2024 for Element City Centre & Element West Bay Doha, Qatar
• Engineering Department WON the BEST Department of the Quarter 3 2024, Element Hotels Doha ,Qatar.
• The Green Key Certification was achieved in Element City Centre December 2024 and Element west bay certification Ongoing.
• Energy & Water consumption cost reduced to 1.2 Million Riyal for Element Hotels Doha Qatar.
• Attended the EARTHNA SUMMIT 2023 Building New Sustainability Frameworks for Hot and Arid Environment as a Delegate.
• Best Guest WOW Story for Middle East & Africa the month of June 2013 The Ritz Carlton Hotel Company LLC, Riyadh, KSA

• Tarik, Al Attas, COO, tarik@leylaty.com.sa, 00966504659775, Leylaty Group, Jeddah, KSA
• Rami, Al Jabari, Multi Property General Manager, rami.aljabari@marriott.com, 00974 33342625, Marriott International, Doha, Qatar

• IQS Qatar Certified HACCP Level 3 Food Safety Training completed.
• Basic First Aid with CPR Course completed with DISS.
• AD Tourism & Culture sector Risk Management (EHSMS Practical Implementation) Workshop 2014, Organized by Abu Dhabi Tourism and Culture Authority, UAE
• Essential Supervisory Skill workshop by Royal Rose Hotel Abu Dhabi, 2014
• Dubai Civil Defense Fire alarm and Firefighting Training attended in 2011.
• Vital few the art of Guest engagement Training completed from The Ritz Carlton Riyadh 2012
• Marriott Global Source training is completed as per the standard up to date.

• Manage and prepare all Civil Defense requirements for Civil defense License renewal as per the Ministry of Interior
• Establish and manage the effectively planning, scheduling, evaluating preventative maintenance programs and monitors timeliness and quality of completion of repair work orders.
• Interviewing and hiring of associate team members with the appropriate skills and doing associate performance appraisal process, providing feedback to the HR Department.
• Assists in managing the physical plant including equipment’s, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains accurate logs and records as required.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement and empowers associates to provide excellent customer service.
• Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. Helps train associate in safety procedures. Operates generators and fire pumps as necessary. Provides emergency response services 24/7.
• Inspect and evaluate the physical condition of facilities to determine the type of work required. Communicates performance expectations in accordance with job descriptions for each position.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Ensures adherence to applicable laws by meeting with government and insurance inspectors and performs follow-up as required.
• Communicates with General Manager regarding the engineering programs as they pertain to the physical plant.
• Keeps all mechanical, electrical, and structural blueprints and diagrams up to date, maintains library of parts lists, maintenance manuals, reference books, catalogues, etc.
• Maintains a supply of inventory necessary for optimal operating efficiency by initiating purchasing orders for maintenance supplies, machinery, equipment, parts, and services as required.
• Achieves the best price and suitability of product by appropriately selecting from available contractors and vendors.
• Develops and promotes energy conservation programs by continually monitoring utility costs and consumption.
• Maintains logs and journals for all utilities, reviews meter readings and regulates controls.
• Prepares the operating budget for engineering, recommends items to be included in the Hotel’s capital budget and ensures adherence with approved budget.