Rajeev Chaudhary
Delhi
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
9
9
years of professional experience
Work History
Store Manager
Indiejewel Fashion PVT LTD (GIVA)
New Delhi
2024.05 - Current
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Organized promotional events to increase store awareness.
- Resolved customer complaints in a timely manner.
- Monitored employee performance and identified performance gaps for corrective action.
Store Manager
Shaya By CaratLane
NOIDA
2023.02 - 2024.05
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company policies.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Jewelry Consultant
Bluestone Jewelry
Ghaziabad
2022.06 - 2023.02
- Greeted customers in person and on the phone, answered questions, and provided assistance.
- Educated customers about proper care instructions for different types of jewelry pieces.
- Prepared sales reports for store management team review.
- Maintained accurate records of customer purchases and preferences.
- Resolved customer complaints promptly and efficiently.
- Organized promotional events within the store to attract new customers.
Jewelry Consultant
CaratLane Trading PVT LTD
New Delhi
2021.01 - 2022.06
- Participated in team meetings to discuss strategies for increasing sales volume.
- Resolved customer complaints promptly and efficiently.
- Performed daily inventory management duties such as restocking shelves, organizing displays, and counting merchandise.
- Conducted inventory counts to ensure accurate stock levels.
- Developed relationships with clients to increase sales opportunities.
- Processed returns and exchanges according to company policies.
- Adhered to all safety protocols when handling fragile items such as jewelry pieces.
Fashion Associate
ICONIC Fashion PVT LTD
New Delhi
2018.09 - 2020.12
- Kept up-to-date on current fashion trends and advised customers accordingly.
- Provided excellent customer service by greeting customers in a friendly manner.
- Ensured all security protocols were followed at all times when handling cash transactions.
- Replenished stock on the selling floor as needed according to company standards.
- Carried out daily housekeeping duties including vacuuming floors, dusting shelves.
Fashion Associate
H&M
New Delhi
2015.10 - 2018.09
- Provided excellent customer service by greeting customers in a friendly manner.
- Ensured all security protocols were followed at all times when handling cash transactions.
- Replenished stock on the selling floor as needed according to company standards.
- Checked tags for accuracy of price and size information before displaying products.
- Organized clothing racks and displays to promote new items.
Education
10th -
CBSE Board
Delhi12th -
CBSE Board
DelhiRetail Services Deploma -
World Class Skill Centre
DelhiPursuing Graduation -
IGNOU
DelhiSkills
- Project Management
- Revenue Generation
- POS System
- Employee Training
- Report Generation
- Operations Management
- Team Development
- Shift Scheduling
- Inventory Management
- Team motivation
Timeline
Store Manager
Indiejewel Fashion PVT LTD (GIVA)
2024.05 - Current
Store Manager
Shaya By CaratLane
2023.02 - 2024.05
Jewelry Consultant
Bluestone Jewelry
2022.06 - 2023.02
Jewelry Consultant
CaratLane Trading PVT LTD
2021.01 - 2022.06
Fashion Associate
ICONIC Fashion PVT LTD
2018.09 - 2020.12
Fashion Associate
H&M
2015.10 - 2018.09
10th -
CBSE Board
12th -
CBSE Board
Retail Services Deploma -
World Class Skill Centre
Pursuing Graduation -
IGNOU
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