RAJEEV K I
THRISSUR
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
25
25
years of professional experience
Work History
Restaurant Manager
Food City Restaurant
Malappuram,Kerala
03.2018 - Current
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Created new menu items based on customer feedback and industry trends.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Maintained detailed records of sales transactions and daily shift reports.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Assisted with kitchen preparation during peak times as needed.
- Resolved conflicts among employees in an effective manner.
- Maintained safe working and guest environment to reduce risk of injury and accidents.
Restaurant Manager
Arabian Grill Multi Cuisine Restaurant
Thiroor,Malappuram,Kerala
11.2015 - 01.2018
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Created new menu items based on customer feedback and industry trends.
Restaurant Manager
Oyasis Multi Cuisine Restaurant
Chankuvetti,Malappuram,Kerala
09.2013 - 10.2015
Restaurant Manager
Hot Jungle Restaurant
Kochi,Kerala
09.2011 - 08.2013
Restaurant Manager
Nila Restaurant
Edappalli,kochi,Kerala
05.2009 - 08.2011
Restaurant Captain
One & Only Royal Mirage
Dubai
06.2007 - 01.2009
- Monitored dining room cleanliness during shifts by checking tables for messes or spills.
- Greeted and welcomed guests to the restaurant.
- Performed daily opening, closing duties such as setting up the dining room, bar area prior to opening time.
- Assisted with food preparation tasks such as slicing vegetables or plating dishes when needed.
Assistant Restaurant Manager
Bread World
Kochi,Kerala
04.2006 - 05.2007
Assistant Food and Beverage Manager
Hamara Hotels-3 star
Thrissur,Kerala
01.2004 - 02.2006
Restaurant Captain
Hotel Elite international
Thrissur,Kerala
07.1999 - 12.2004
- Monitored dining room cleanliness during shifts by checking tables for messes or spills.
- Greeted and welcomed guests to the restaurant.
- Communicated daily with management about staffing needs, customer feedback, sales goals.
- Provided support and guidance to team members, ensuring that quality standards were met.
- Supervised the preparation of meals according to recipes and presentation specifications.
- Interacted with customers in a friendly, professional manner while resolving any complaints or issues quickly.
- Coordinated with kitchen staff regarding menu items availability, modifications, and specials.
Education
Diploma in Hotel Management -
Continuing Education Cell,Govt.Polytechnic College
Thrissur03-1999
Pre Degree - Humanities
Mar Asthatheus College
Kunnamkulam,Thrissur,Kerala03-1997
SSLC -
Govt.Higher Secondary School
Perumbavoor,Ernakulam03-1995
Skills
- Recruitment
- Restaurant operations management
- Schedule Coordination
- Menu development
- Staff Management
- Customer Engagement
- Full service restaurant background
- Supervisory skills
- Team Management
- Adaptable
- Customer service best practices
- Wine Knowledge
- Staff Scheduling
Languages
Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
References
References available upon request.
Timeline
Restaurant Manager
Food City Restaurant
03.2018 - Current
Restaurant Manager
Arabian Grill Multi Cuisine Restaurant
11.2015 - 01.2018
Restaurant Manager
Oyasis Multi Cuisine Restaurant
09.2013 - 10.2015
Restaurant Manager
Hot Jungle Restaurant
09.2011 - 08.2013
Restaurant Manager
Nila Restaurant
05.2009 - 08.2011
Restaurant Captain
One & Only Royal Mirage
06.2007 - 01.2009
Assistant Restaurant Manager
Bread World
04.2006 - 05.2007
Assistant Food and Beverage Manager
Hamara Hotels-3 star
01.2004 - 02.2006
Restaurant Captain
Hotel Elite international
07.1999 - 12.2004
Diploma in Hotel Management -
Continuing Education Cell,Govt.Polytechnic College
Pre Degree - Humanities
Mar Asthatheus College
SSLC -
Govt.Higher Secondary School
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