Rajeev R
IT Security Engineer
Chennai
Work Preference
Summary
Seeking full-time employment in an industry with major responsibilities that will effectively utilize my quality assurance experience, management skills, leadership, training experience, communication and organizational skills.
Team-focused professional with knack for coordinating and motivating diverse groups to achieve common goals. Known for excellent communication, conflict resolution, and problem-solving skills, ensuring smooth and efficient operations. Proven track record in implementing process improvements and fostering positive work environment.
IT professional prepared for complexities of modern cybersecurity environments. Extensive experience in safeguarding sensitive data and ensuring compliance with security standards. Known for effective team collaboration and results-driven approach, ensuring adaptable and reliable responses to evolving security challenges. Competent in risk assessment and vulnerability management.
Overview
19
19
years of professional experience
3
3
Languages
Work History
IT Security Engineer
Fourth Dimension Technologies Pvt Ltd (Client - Mindsprint)
06.2025 - Current
- Enhanced system protection, utilizing encryption technologies for data-at-rest and dataintransit.
- Implemented multi-factor authentication methods to enhance user account protection from unauthorized access attempts significantly.
- Spearheaded the creation of disaster recovery plans to ensure business continuity in case of critical incidents or breaches.
- Developed and maintained company-wide endpoint security solutions.
- Performed network troubleshooting to isolate and diagnose common problems.
- Liaised with third parties (Zscalar team and MS team) to respond to security events and understand threat landscape.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Maintaining compliance-free environments by monitoring tools like Zscalar, Terllix, and Crowdstrike.
- Troubleshooting non-compliance issues by checking logs and group policies
- Ensuring Microsoft DLP (Data Loss Prevention) policies are in place for users supporting clients.
Team Leader
Fourth Dimension Technologies Pvt Ltd (Client- Mindsprint OGBS)
12.2022 - 11.2024
- Manage Active Directory User and Group, Group Policy management, User access control, File Server access control
- Managing team of 10 members and their daily activities
- Keeping track of tickets and maintain the SLA
- Provided technical expertise to team when needed
- Provided written reports and documentation to management
- Provided regular training opportunities to keep Help Desk staff technologically up-to-date
- Evaluated team-member technical skills and provided corrections plans as needed
- Updated help desk manuals and guidelines as technology needs changed with new applications
- Experience in Vdi environment and troubleshooting issues in VDI (VM horizon Client/ CITRIX)
- Utilize Remote access tool (Desktop Central) to provide technical assistance to people who are working from home
- Attending VP calls and escalations on daily basis
- Managing daily attendance of the team members and their leave schedules
- Make sure all the incidents are properly closed with our SLA breach
- Preparing SLA breach report and sending the same to management
- Preparing reports for daily connect and monthly connect on SLA/ Call Response/ Call AHT
- Make sure all the accessories are in stock and procure the same before the stock gets over
- Make sure all the request made by the end users are provided on time as per the SLA
- End of life tracking of Accessories and replacing the same as per audits criteria
- Maintaining compliance free environment by monitoring Zscalar, Terllix and Crowdstrike report
- Trouble shooting of Zscalar, Terllix and Crowdstrike tools incase of non compliance by checking the logs and group policy with the help of infosec team
- Ensuring Microsoft DLP ( E-mail whitelisting) policies are in place for users who are supporting clients
- Manage and maintain IT management Asset details on regular basis
- Identify the root cause of high-impact incidents and problems
- Review the recurring or high-impact incidents, and manage them through the problem management process
IT Senior Executive
Flyjac Logistics Pvt Ltd
08.2014 - 11.2022
Senior Quality Analyst
Aditya Birla Minacs
04.2010 - 05.2011
Senior Quality Analyst
Adventity Global Services Pvt Ltd
06.2008 - 04.2010
Transaction monitoring Officer
Allsec Technologies Public Ltd
05.2007 - 04.2008
Education
10th -
Bharatha Vidhyalaya Mat.Hr.Scool
ChennaiHSC - computer science
St. Johns Hr. Sec School
KeralaBBA - Business Management
Aditya Degree College
Andhra UniversitySkills
Vulnerability assessment
Network security management
Identity and Access management
Security information and event management
Disaster recovery strategies
Incident response planning
Data loss prevention strategies
Encryption technologies expertise
End-user security training
Teamwork and collaboration
Time management
Problem-solving abilities
Security issues troubleshooting
Personal Information
Languages
1,A1,4,B2,6,C2
Disclaimer
I hereby declare that the above statements are true, complete and to the best of my knowledge and belief. I also declare that I am a citizen of India by birth/domicile.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Timeline
IT Security Engineer
Fourth Dimension Technologies Pvt Ltd (Client - Mindsprint)
06.2025 - Current
Team Leader
Fourth Dimension Technologies Pvt Ltd (Client- Mindsprint OGBS)
12.2022 - 11.2024
IT Senior Executive
Flyjac Logistics Pvt Ltd
08.2014 - 11.2022
Senior Quality Analyst
Aditya Birla Minacs
04.2010 - 05.2011
Senior Quality Analyst
Adventity Global Services Pvt Ltd
06.2008 - 04.2010
Transaction monitoring Officer
Allsec Technologies Public Ltd
05.2007 - 04.2008
HSC - computer science
St. Johns Hr. Sec School
BBA - Business Management
Aditya Degree College
10th -
Bharatha Vidhyalaya Mat.Hr.Scool