Data Center Lead, Storage Architect, Storage Solution Design, Service Delivery Manager
New Delhi,New Delhi
Summary
Having more than 18+ years of experience across the globe (US, Germany, Qatar) in leading the Datacenter (DC Lead), Storage (SAN) designing, architecting, and production support along with having knowledge of Linux and Windows and Azure Cloud. Also having very good experience in Team management and vendor management
Overview
21
21
years of professional experience
5
5
Certifications
Work History
Data Center (DC) Lead and Service Delivery
Tata Consultancy Services (TCS)
03.2022 - Current
Managing end to end Datacenter operation of prestigious Client of Life Science
Driving consolidation and migration activities of Data center from scratch
Technically driving and managing all the P1 and outage activity across the infra for all the towers until it gets fixed and providing timely update to all the stack holders.
Designing and implement SAN and Storage solution.
Implemented backup and disaster recovery solutions to safeguard data integrity.
Analyze client requirements and deliver tailored solution to meet the desired outcomes
Client Engagement: Understand client requirements and translate them into technical solutions.
Vendor Management: Evaluate and manage relationship with vendors and service providers
Document and reporting: Maintain detailed documentation of infrastructure (Compute, Storage and backup and Database) configuration and procedure.
Technical Document and SOPs: Prepare the technical documents, Runbook and SOPs for all the activates being performed in infra.
Keeping track of all the Risks, SIPs, and ensure Inventory readiness and maintain EOLs and EOS devices.
Prepare and present Weekly and Monthly status report to client and get it reviewed.
Storage Service Specialist Advisor
NTT Data
NOIDA
07.2018 - 07.2022
Storage infrastructure Design: Architect and design scalable, secure and high-performance Storage solutions SAN
Implementation & Configuration: Deploy and configure storage systems, ensuring alignment with business and technical requirements
Migration and Consolidation: Lead Datacenter and or Storage migration and consolidation project
Capacity Planning: Forecast storage needs and plan for future growth, ensuring cost-effective scaling
Security and Compliance: Ensure all the devices in infrastructure should comply with data protection regulation and internal securities policies.
Actively involved in getting new ideas and implementing the automation to get work done
Responsible for resource alignment for the project, new hiring to the right associate on board
Managing and motivating the team including set the path for career development, mentoring and performance management
Sr. Storage Professional – Onsite Germany
DXC Technology
NOIDA
04.2015 - 06.2018
Driving the deployment and configuration of storage system
Ensure optimal performance, availability and reliability of storage infrastructure
Tested and did POC of new SAN product “Unity” from vendors “EMC” in a lab environment and documented the results
Perform documentation of systems, like SAN design, SOP of various activity, process design, upgrade plan, operational history, and patches.
Analyzed the storage environment and made recommendations to make changes in processes and build new artifacts.
Expansion of SAN infra using installation and configuration new SAN switches (Brocade and Cisco)
Involved in Tech-refresh activity of Storage and SAN switches systems.
Manage all infrastructure planning, management and support activities for areas of responsibility under Storage Platform
Manage Storage administration, capacity planning, tuning, and architecture design for all systems under support
Lead and present a technical solution (e.g. POC) and the underlying business requirements that drove its development.
Planned and executed multiple migration and Encapsulation project using VPLEX.
Technical Leader
HCL Infosystem
NOIDA
11.2013 - 03.2015
Prepare the Runbook for the project and all the documentation.
Direct client handling and meeting their expectations.
Establishing a process to handle storage issues and fixing it.
Provide operational management, technical maintenance, troubleshooting, and tuning of storage architecture and technologies.
Planned and deployed SAN. Provided 24/7 support and coordinated with all related third-party vendors to ensure successful implementation.
Assessed backup environment and proposed recovery strategy to provide complete data protection both on-site and at off-site data warehouse.
Write technical documents and developed SOPs for SAN.
Assist in developing and deploying Storage monitoring and performance measuring tools as required.
Technical Lead
Tech Mahindra
NOIDA
08.2006 - 10.2013
Working as Technical Lead of “storage on-call support” and Reclamation Team (All together 30 person), which has various type of trouble shooting on multi flavored Storage.
Vendor coordination for a huge infrastructure consisting of all type of storages and Cisco & Brocade switches
Support the design, implementation and sustainment of a very large, geographically diverse 135 Petabyte Storage Area Network and Disk Storage environment.
Designing and planning the SAN infrastructure and Storage connectivity.
Documenting new and existing storage infrastructure’s all assets and activity.
Collaborate with multiple vendors to solve complex technical issues for customers and provide timely updates to management on status.
Installing a new Storage array into the and involve into all major upgrade plan.
Played major role in all the storage related task like LUN allocation, zone creation
Have Sound knowledge of Snap View, Mirror View, SAN copy, Time finder, and SRDF
Having sound knowledge of True copy of Hitachi and HDLM (Hitachi dynamic link manager)
Project: Storage On call Support (Tech Lead)
Period since 5th July 10 to 31st Oct 13
Project: Storage Administrator
Period since 2nd Jan 07 to 3rd July 10
Customer support Engineer
Wipro InfoTech
06.2004 - 07.2006
Implementation and configuration of Windows Server and Client Operating System.
Day to Day Support to end user client, troubleshooting Server & Desktop hardware
Daily basis backup and restoration of user file using ARC Server
Education
Bachelor’s Degree - Science
Magadh University
Skills
Storage Platform: Hitachi- UPS, Hitachi-VSP, G1000, EMC Symmetrix (DMX3 and DMX4), EMC-VNX, Unity, VMAX , Xtrem IO, VPLEX EMC Clarion CX600 and CX700, HP-3PAR and HP-EVA Also Some some EMC tool like ViPR-SRM
Recognized and awarded from client “AT&T” for Best Team Lead
Managed a successful project to move Old SAN Fabric to New SAN where Cisco MDS was involved.
Training
Gen AI
GCP Cloud
Azure Cloud
Leadership Quality
PROFESSIONAL Achievements / Certifications
Leadership: More than 12 Yrs of Team Lead / Technical Lead/ Project lead with appreciation certificate of best team lead given by Technical Director of AT&T
Extensive experience of ITIL Process and CMM Level 5 Best practices.
Business Analyst at Diligenta (TCS- UK Subsidiary), TATA CONSULTANCY SERVICES(TCS) PVT.LTDBusiness Analyst at Diligenta (TCS- UK Subsidiary), TATA CONSULTANCY SERVICES(TCS) PVT.LTD