Rajeev Singh
Sr.Manager-IT Infrasturucture
Noida
Summary
Strategic planner, self‐motivated, IT professional with demonstrated experience in planning and implementing standard and latest technology solutions to address business needs while reducing costs and ensure all key IT services are operational all the times across the Global. I am having 15 years of experience in IT infrastructure operations in India regions which includes edge locations, project offices and Data Center. Good knowledge in Server room design and planning, preventive maintenance, change management, incident management process, vendor management, customer service. I have hands on experience in Transition, merger and acquisition, end to end project delivery.
Overview
20
20
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Senior Manager – IT Infrastructure & Cyber Security
Creative Synergy Group
10.2024 - Current
- Spearhead IT infrastructure operations across data centers, network environments, server rooms, and cloud services.
- Ensure 24/7 infrastructure uptime, cybersecurity, and data integrity.
- Lead the deployment of security tools like EDR, end-user data backup solutions, and enterprise web gateways.
- Collaborate with cross-functional departments to align IT strategies with business needs.
- Drive infrastructure audits, compliance readiness, and performance optimization.
- Mentor team members and foster a culture of ownership, innovation, and continuous improvement.
Sr.Manager‐IT
Valdel Engineers & Constructors
09.2019 - 10.2024
- Manages the total IT infrastructure for Valdel Engineers & Constructors. 250+desktops & 6 physical servers & More than 20 Virtual Servers.
- Design and implementation of true production virtualization platform at Valdel Engineers & Constructors, Noida consisting of Two VMware ESXi server 6.5 hosts running on ProLiant DL380 Gen10 servers and Virtual Center 6.5,HPE Omni Stack VSphare, HPE SimpliVity.
- Assessing and analyzing user requirements to identify applications for migration onto VMware machines, decommissioning servers and applications as appropriate.
- Creating and configuring a virtual switch including NIC team, traffic shaping and layer security policies.
- Implementation of HP Msa 2000 Fibre Channel SAN and Virtual Appliances into the Environment.
- Implementation of VMotion, DRS and HA for critical servers.
- Virtual Infrastructures performance Monitoring / Tuning.
- Redeployment of existing physical hardware for use in the virtual infrastructure.
- Zero Downtime for Virtual server Migration.
- Formulating IT Strategy across all offices.
- Looking after Procurement of IT Products & Services.
- Managing Networks LAN, WAN, VPN, Firewall & Network Security.
- Managing Windows 2012 Servers Installed on HP Hardware.
- Managing Network Design, OS & Software support across all Network.
- Managing Cisco 9200 & 9300 Switches.
- Managing Of Cyberoam Firewall.
- Managing 100% Uptime of IT infrastructure and applications.
Sr. Manager‐IT
SNC LAVALIN
03.2019 - 08.2019
- Company Overview: SNC‐Lavalin provide comprehensive end‐to‐end project solutions – including capital investment, consulting, design, engineering, construction, sustaining capital and operations and maintenance – to clients in oil and gas, mining and metallurgy, infrastructure and power.
- Leading the IT Infrastructure SNC‐Lavalin Engineering Delhi NCR, IT team.
- Manage a skilled operation team to support the IT infrastructure in operation, change management and maintain ongoing improvement of all technology.
- Lead and manage the team, including hiring, mentoring, and professional development, and work with the senior management during the budgeting process.
- Lead the Deployment of Office 365 productivity suite (Number of Users‐500+)‐ single point of contact‐POC, Initiated, led and delivered ‐Downtime Zero.
- Lead the Migration of Windows 7 to Window 10 (Number of Users‐500+) – single point of contact‐POC, Initiated, led and delivered (Minimum Downtime).
- IT Integration of NCR offices (Servers +Mailing+ Domain, shifting of offices‐Noida, Delhi to Gurugram) –SNC‐Lavalin +Atkins (I was the single point of contact‐POC, Initiated, led and delivered), awarded Certificate of Appreciation for significant contribution in SNCL +Atkins integration.
- IT Set‐up for Linxon India Pvt. Ltd. (A joint venture company set up by SNC‐Lavalin and ABB to deliver turnkey electrical AC substation projects).
- SNC‐Lavalin provide comprehensive end‐to‐end project solutions – including capital investment, consulting, design, engineering, construction, sustaining capital and operations and maintenance – to clients in oil and gas, mining and metallurgy, infrastructure and power.
Manager‐IT
SNC LAVALIN
04.2013 - 02.2019
- Leading the IT Systems SNC‐Lavalin Engineering India IT Deskside team.
- Managing corporate Checkpoint Firewall implementing security rules and mitigating network attacks.
- Procurement and implementing Hardware & Software (Engineering Applications) as per Business requirement.
- Provide 3rd tier IT support and ensure 2nd tier IT support continually improves.
- Responsible for monitoring all production systems, jobs and processes.
- Respond to all job failures, identify cause and resolve issues within predefined SLA’s.
- Research and escalate more complex infrastructure issues to group tier 4 and vendor’s support.
- Work closely with the IT support team to provide automated solutions for the common issues.
- Implement, maintain and Regional IT best practice.
- Ensuring that Health & Safety is embedded into all work practices.
- Responsible for regular work status updates, including risks or concerns, through the reporting line.
- Attend and contribute in team and project meetings as required.
- Contribute to the delivery of the business unit strategy. Including supporting the companies approach to sustainability.
- Responsible for Asset management, Helpdesk, Desktop Support, &IT Procurement/Vendor Coordination.
- Responsible for Servers (DC, ADC, MacAfee, WSUS,FTP).
- Managing & maintaining IT Security firewall Checkpoint 4200, MacAfee Antivirus etc.
- Providing necessary support to the Business in all capacity to ensure smooth operation.
Asst. Manager‐IT
SNC LAVALIN
09.2011 - 03.2013
- Manage the internal corporate IT infrastructure including all networking, server administration including Windows, telecommunications, and helpdesk staff supporting a call center environment; primary vendor contacts and contract negotiations for all services.
- Managed the budget for several departments. Managing software license securely. Team Handling.
- Upgraded all production equipment to enhance corporate capabilities, including installation of VMware clusters, Compellent SANs, CA backup.
- Implementation of all production environments running in a hardened, secure, and highly available hosting center.
- Manage & maintain firewall Checkpoint 4200, Migrated the WAN environment to an MPLS network utilizing a QoS policy to provide best application response, and using VPN tunnels as a backup.
- Built out a new 20,000 sq. ft. new office to allow for exponential growth including cabling, the data center to support the facility, implementing VoIP capabilities locally and between sites, Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and system management systems; defining system and operational policies and procedures.
- Responsible for backup of Server / Workstation.
- Manage & maintain FTP & Internet Service, Auto CAD project server and client configuration, maintenance, troubleshooting.
- All engineering applications like PM+,HR Management, Bentley Micro station, Staad, PLS‐CAD, AutoCAD ,AutoCAD CIVIL 3D etc. configuration and troubleshooting, license configuration, Windows Project Folder security, user access matrix.
- Dealing with vendors/ Service provider and responsible for IT Audit.
Officer‐IT
Bajaj Hindusthan Ltd.
07.2005 - 08.2011
- Company Overview: Bajaj Hindusthan Ltd is Asia's Number One Sugar and Ethanol manufacturing company and among the top four globally.
- Data center server backup task ensuring scheduled / unscheduled backups as per the backup plan.
- Responsible for user support management/ server maintenance/ mail server backup and mail queue and trace, release the mail.
- Installing and configuring server operating systems, application software, anti‐viruses & hardware, etc.
- In Active Directory Managing user profile creation and user rights management.
- Inspecting and verifying proper working of the system peripherals.
- Implement group policy and security policies; configuring TCP/IP protocol suite.
- Handled Planning and budgeting related to IT. Handled Wipro and IBM support team.
- Involved in RF link monitoring & elementary level troubleshooting; administering basic technical operations on Citrix in absence of owner of server ‐ publishing applications, creating and managing users.
- Networking Operations.
- Handle the network infrastructure LAN/WAN, migration & configuration of network client workstations.
- Assisting in the design & implementation of the network and troubleshooting.
- Updating LAN/WAN Network diagrams with relevant details.
- Providing technical support for applications and data to clients.
- Troubleshooting of LAN connectivity issues, software and hardware.
- Technical Support/Troubleshooting.
- Installing & configuring network printer and other software / hardware devices.
- Installation, Administration & Maintenance of Firewall.
- Extending high‐end technical support on various servers and ensuring high customer satisfaction levels through prompt redressal of their problems.
- Implementing effective Users support systems, helpdesk and their management.
- Responsible for the procurement related to IT through SAP, Like Creating Indent (Purchase Requisition), Quality Inspection, Reservation creation, Entry sheet till Releasing the Payment.
- Bajaj Hindusthan Ltd is Asia's Number One Sugar and Ethanol manufacturing company and among the top four globally.
Education
B.Tech - Information Technology
U.P. Technical University
Senior Secondary & Higher Secondary - First Division
CBSE Board
Skills
Windows Server 2008
Windows Server 2012
Storage Administration
VMware ESXi
Virtual Center
Active Directory
Backup and Recovery
Firewall-Checkpoint
VPN technology
IPsec VPN
Mobile Access VPN
site-to-site
IT Support & Service delivery
Asset Management
IT Procurement
Vendor Coordination
ITIL
ISO audit preparation
compliance reporting
Hyper-V
HPE Storage
SAN
NAS
Cyberoam
Sophos
SSL-VPN
EDR tools
Web Gateway
LAN
WAN
Certification
Certified in Cybersecurity (ISC2), 08/01/24 - 07/31/27
Personal Information
- Passport Expiry Date: 10/31/24
- Father's Name: Sh. Ramesh Singh
- Date of Birth: 05/01/82
- Nationality: Indian
- Marital Status: Married with three kids (two daughters and one son)
Timeline
Senior Manager – IT Infrastructure & Cyber Security
Creative Synergy Group
10.2024 - Current
Sr.Manager‐IT
Valdel Engineers & Constructors
09.2019 - 10.2024
Sr. Manager‐IT
SNC LAVALIN
03.2019 - 08.2019
Manager‐IT
SNC LAVALIN
04.2013 - 02.2019
Asst. Manager‐IT
SNC LAVALIN
09.2011 - 03.2013
Officer‐IT
Bajaj Hindusthan Ltd.
07.2005 - 08.2011
Senior Secondary & Higher Secondary - First Division
CBSE Board
B.Tech - Information Technology
U.P. Technical University