Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

RAJEEV VARMA ADDEPALLI

Visakhapatnam

Summary

Dynamic Operations Manager with 6 years of experience in driving operational excellence, and leading high-performing teams. Experience in SME and client relationship management, portfolio development, and cross-border financial services. Proven success in acquiring, growing, and retaining profitable business clients while ensuring compliance with regulatory and risk frameworks. Skilled in financial statement analysis, creditworthiness assessments. Demonstrates a strong understanding of local market dynamics, value chains, and banking practices. Adept at collaborating across functional teams, including Risk, Compliance, and Product, to maximize portfolio returns and mitigate client risks. Proven in achieving sustainable growth, enhancing customer and partner relationships, and ensuring exceptional experiences. Specialized in Compliance/KYC, AML, fraud detection, and quality assurance. Skilled in team leadership, project management, and cross-functional collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operations Manager

Vaakili Home Decor LLP
Hyderabad
04.2025 - Current
  • Managed end-to-end daily operations of the store, ensuring efficiency and a smooth customer experience.
  • Led a team of six staff members, overseeing scheduling, performance evaluations, and on-the-job training to maintain service standards. Built and retained strong relationships with business clients, contributing to long-term engagement and visibility.
  • Built and retained strong relationships with business clients, contributing to long-term engagement and visibility. Delivered strategic insights aligned with client portfolio goals and growth targets.
  • Delivered strategic insights aligned with client portfolio goals and growth targets. Demonstrated leadership capabilities, with experience leading cross-functional teams and driving results.
  • Resolved customer escalations promptly, improving satisfaction and retention. Ensured compliance with health, safety, and company policies across store operations.

Senior Consultant

Varahe Analytics Pvt. Ltd.
02.2024 - 03.2025
  • Demonstrated strong leadership by managing a team of associates, implementing strategic initiatives that significantly improved team performance and productivity.
  • Fostered a collaborative work environment that led to an increase in project delivery efficiency and enhanced client satisfaction.
  • Conducted in-depth research and analysis on political developments, legislative trends, and policy impacts to support strategic decision-making.
  • Provided timely intelligence reports and stakeholder mapping to clients, enabling proactive engagement with policymakers and regulatory bodies.
  • Monitored Government activities, Parliamentary proceedings, and political risks to assess implications for business operations and public affairs strategy.
  • Built and retained strong relationships with business clients, contributing to long-term engagement and visibility.
  • Delivered strategic insights aligned with client portfolio goals and growth targets.
  • Demonstrated leadership capabilities, with experience leading cross-functional teams and driving results.

Operations Analyst

Morgan Stanley
Glasgow
03.2022 - 03.2023
  • Company Overview: Glasgow, United Kingdom
  • Conduct end-to-end KYC due diligence, including documentation review, sanctions and PEP screening, and identifying AML risks across various client types and structures in compliance with regulatory standards.
  • Communicate KYC requirements effectively to external clients, address queries and pushbacks professionally, and ensure timely collection and verification of necessary documentation.
  • Partner with client-facing and cross-functional teams to coordinate onboarding processes, resolve compliance issues, and meet internal and regulatory policy requirements.
  • Identify, escalate, and document potential risks related to sanctions exposure, suspicious activities, or inadequate client information during the onboarding and review process.
  • Prepare and escalate high-risk cases for Compliance and management review, ensuring accurate documentation and audit-ready case files.
  • Drive continuous process improvements, manage multiple onboarding projects simultaneously, and contribute to operational efficiency and client satisfaction.
  • Glasgow, United Kingdom

Customer Due Diligence Analyst

HSBC (UK)
Hyderabad
01.2019 - 12.2020
  • Company Overview: Hyderabad
  • Executed the KYC process for global corporate customers and high net worth individuals, ensuring compliance and efficiency.
  • Developed strong customer and partner relationships by managing expectations and delivering timely solutions.
  • Trained and led an 8-member team to deliver improved cycle time and efficiency, and recognized as Superstar of the Department for consistent high performance.
  • Developed and executed comprehensive training programs that improved team competency and performance by 26%, resulting in higher service quality and client retention.
  • Showcased the ability to deliver results within tight deadlines and a passion for problem-solving.
  • Hyderabad

Accounts Executive

Arya Kranthi Exports
Visakhapatnam
05.2017 - 12.2020
  • Company Overview: Visakhapatnam
  • Ensured data integrity between systems and tracked actual vs. planned financials, preventing negative margin slippage through proactive analysis and reporting.
  • Managed project cash flow and contractual requirements, ensuring alignment with project goals and achieving successful financial outcomes.
  • Performed cost analyses using accounting software QuickBooks to evaluate expenditures and identify areas for improvement.
  • Provided recommendations for improving efficiency based on cost analysis and performance data.
  • Forecasted financials for future quarters for the leadership team, providing insights into expected performance and trends.
  • Compared forecasts to actuals to identify variances and trends, ensuring accuracy and alignment with strategic goals.
  • Visakhapatnam

Education

MASTER OF SCIENCE - FINANCE AND INVESTMENT BANKING

Nottingham Trent University
Nottingham, UK
01.2022

MASTERS OF COMMERCE -

Andhra University
Visakhapatnam, AP
07.2018

BACHELOR OF COMMERCE - ACCOUNTANCY AND FINANCIAL MANAGEMENT

Andhra University
Visakhapatnam, AP
06.2016

Skills

  • Leadership
  • Team Guidance
  • Strategic Thinking
  • Problem-Solving
  • Strong Communication
  • Organizational Skills
  • Business Scaling
  • Operational Excellence
  • Customer Collaboration
  • Partner Collaboration
  • Cross-Functional Collaboration
  • Small & Medium Enterprise Relationship Management
  • Business Development
  • Client Acquisition
  • Portfolio Growth
  • Retention Strategy
  • Cross-Border Client Servicing
  • Credit Risk Assessment
  • Financial Statement Analysis
  • Product Knowledge
  • Compliance
  • Regulatory Frameworks
  • Cross-Functional Team Collaboration
  • Client Onboarding

Certification

  • DevOps Engineer Certification
  • Project Management Foundation - Ethics
  • GDPR Compliance: Essential Training

Accomplishments

  • Awarded Star of the Month during the training period (HSBC - 03/19).
  • Recognized as Superstar of the Department (HSBC - 12/19) for consistent performance.
  • Maintained 100% quality performance (HSBC - 10/19 - 11/20)

Timeline

Operations Manager

Vaakili Home Decor LLP
04.2025 - Current

Senior Consultant

Varahe Analytics Pvt. Ltd.
02.2024 - 03.2025

Operations Analyst

Morgan Stanley
03.2022 - 03.2023

Customer Due Diligence Analyst

HSBC (UK)
01.2019 - 12.2020

Accounts Executive

Arya Kranthi Exports
05.2017 - 12.2020

MASTER OF SCIENCE - FINANCE AND INVESTMENT BANKING

Nottingham Trent University

MASTERS OF COMMERCE -

Andhra University

BACHELOR OF COMMERCE - ACCOUNTANCY AND FINANCIAL MANAGEMENT

Andhra University

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