Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
Accomplishments
Affiliations
Timeline
Generic
Rajeev Ekambaram Technical Lead

Rajeev Ekambaram Technical Lead

Chennai,India

Summary

Dynamic software professional with 13+ years of experience in IBM Sterling OMS, Microservices, REST APIs, Kubernetes, and DevSecOps, with a proven track record of modernizing enterprise eCommerce platforms and delivering measurable business outcomes. Successfully led large-scale inventory migration from IBM Sterling OMS to MongoDB-based microservices, enabling real-time inventory integrations and reducing website out-of-stock rates from 4% to 0.7%. Implemented IBM Sterling Intelligent Promising (SIP) for real-time Estimated Delivery Date (EDD) on PDP/PLP pages, delivering more accurate customer delivery commitments and driving a 12% increase in sales conversion. Spearheaded Sterling OMS container modernization, migrating to IBM-certified containers on Kubernetes to improve platform stability and scalability. Built an enterprise BDD automation framework using Cucumber and Spring Boot, significantly increasing test coverage and enabling shift-left quality practices. Transformed CI/CD processes by migrating from Jenkins to GitHub Actions, embedding DevSecOps controls through Snyk, Semgrep, Prisma Cloud, and SonarQube. Experienced in order orchestration, inventory visibility, fulfillment optimization, omnichannel commerce, and OMS platform modernization. A collaborative and results-oriented leader with extensive experience managing large OMS operations and engineering teams, automating critical workflows, strengthening system reliability, and consistently delivering secure, scalable, and business-aligned solutions.

Overview

2
2
Languages
1
1
Certification
4
4
years of post-secondary education
14
14
years of professional experience

Work history

Senior Technical Lead

Tata Consultancy Services
London & Chennai
10.2024 - Current
  • IBM Sterling OMS & SIP Leadership

Led a 20+ member team delivering IBM Sterling OMS & SIP transformations. Owned OMS initiatives across order capture, inventory, sourcing, payments, and fulfillment.

  • Sterling OMS Container Migration

Migrated Sterling OMS to IBM-certified container architecture. Modernized Kubernetes deployments, improving stability and scalability.

  • BDD Automation Framework

Built a Cucumber + Spring Boot BDD framework for Sterling OMS. Increased test coverage and enabled shift-left quality practices.

  • CI/CD Modernization

Migrated CI/CD pipelines from Jenkins to GitHub Actions. Created reusable workflows for build, test, security, and deployment automation.

  • Sterling OMS Fix Pack Automation

Automated OMS Fix Pack deployments via IBM Container Registry (ICR). Reduced manual effort and ensured consistent patching across environments.

  • Security & Vulnerability Management

Integrated Snyk, Semgrep, Prisma Cloud, and SonarQube into CI/CD. Strengthened security compliance through automated vulnerability remediation.

  • Business Impact

Improved platform reliability, release velocity, security, and operational efficiency through automation and modernization initiatives.

Technical consultant

Tata Consultancy Services
London, United Kingdom
09.2021 - 09.2024
  • Led the migration of enterprise inventory data from IBM Sterling OMS to standalone microservices, ensuring data integrity, system stability, and minimal business disruption.
  • Designed and developed scalable RESTful APIs for real-time inventory synchronization across OMS and downstream retail applications.
  • Implemented MongoDB as the backend datastore, significantly improving inventory lookup performance and platform scalability.
  • Modernized legacy Sterling OMS inventory workflows by decomposing monolithic components into microservices-based solutions.
  • Optimized inventory data synchronization, reconciliation, and recovery processes to ensure near real-time inventory accuracy.
  • Built secure, high-performance APIs using OAuth 2.0 and JWT authentication, incorporating robust exception handling and audit logging.
  • Conducted comprehensive testing, validation, and performance tuning of migration workflows, ensuring seamless production rollout.
  • Authored API specifications, integration documentation, and operational runbooks to support enterprise-wide adoption.
  • Collaborated with cross-functional teams to integrate inventory services with IBM Sterling OMS, e-commerce platforms, fulfillment systems, and downstream applications.
  • Improved inventory visibility and availability across channels, enabling better order orchestration and fulfillment decisions within Sterling OMS.
  • Reduced website out-of-stock incidents from 4% to 0.7%, significantly enhancing inventory accuracy and customer experience.
  • Increased platform resiliency and scalability by introducing fault-tolerant microservices architecture and automated monitoring.
  • Enabled real-time inventory updates and improved ATP (Available-to-Promise) accuracy, supporting omnichannel retail operations.

Operations Team Leader

Tata Consultancy Services
Chennai , India
03.2017 - 08.2021
  • Managed end-to-end IBM Sterling OMS production support for a team of 16+ associates, managing deployments, monitoring, alert management, configuration changes, and incident resolution.
  • Led hiring, onboarding, mentoring, and capability development initiatives, strengthening technical expertise and improving delivery quality across the team.
  • Prepared executive performance reports and stakeholder dashboards while developing real-time Splunk visualizations to enhance operational visibility.
  • Automated reporting and reconciliation activities using Shell scripting, reducing manual effort and improving process accuracy.
  • Resolved complex production issues across Service Definition Framework, Agent architecture, Ctrl-M scheduling, resource pools, sourcing, and scheduling components.

IT Analyst

Tata Consultancy Services
London, United Kingdom
02.2016 - 02.2017
  • Supported migration of legacy ObjectStar applications to IBM Sterling Order Management, ensuring seamless business transition with minimal operational disruption.
  • Developed customized reports and batch processing scripts while supporting year-end financial reconciliation through accurate order transaction reporting.

System Engineer

Tata Consultancy Services
Chennai, India
12.2012 - 01.2016
  • Began career with retail warranty testing projects, supporting legacy order management platforms and onboarding new marketplace integrations.
  • Managed 100+ customer queries daily and automated operational processes, improving productivity by 10%.

Education

Bachelor of Engineering - Electrical and Electronics

Sairam Institute of Technology
Chennai
06.2008 - 06.2012

Skills

  • IBM Sterling Order Management System (OMS)

  • IBM Sterling Intelligent Promising (SIP)

  • Java Spring Boot REST APIs Microservices

  • GitHub Actions Jenkins CI/CD Automation

  • BDD Automation Cucumber Test Automation Frameworks

  • Gradle Maven

  • Azure Kubernetes Service (AKS) Docker Containerization

  • MongoDB Oracle Database

  • Splunk New Relic Application Monitoring

  • Snyk Semgrep SonarQube DevSecOps

  • Unix/Linux Administration

  • API Development & Integration

  • Cloud-Native Architecture

  • Security & Vulnerability Management

Certification

  • IBM Sterling Intelligent Promising Technical Essentials
  • IBM Sterling Order Hub Essentials
  • IBM watsonx.data Technical Essentials
  • Introduction to Operations Management

LANGUAGES

English
Tamil

Accomplishments

  • Received multiple On-the-Spot Awards in recognition of outstanding performance, technical excellence, and valuable contributions to project success
  • Honoured with the High Performer Award for consistently delivering exceptional results and exceeding performance expectations.
  • Recognized with the Customer Hero Award for exhibiting exceptional customer focus, responsiveness, and commitment to delivering high-quality solutions.

Affiliations

  • Cycling
  • Cooking

Timeline

Senior Technical Lead

Tata Consultancy Services
10.2024 - Current

Technical consultant

Tata Consultancy Services
09.2021 - 09.2024

Operations Team Leader

Tata Consultancy Services
03.2017 - 08.2021

IT Analyst

Tata Consultancy Services
02.2016 - 02.2017

System Engineer

Tata Consultancy Services
12.2012 - 01.2016

Bachelor of Engineering - Electrical and Electronics

Sairam Institute of Technology
06.2008 - 06.2012
Rajeev Ekambaram Technical Lead