RAJEEV HADSON S
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Client Coordinator
Resplendent Experiences
10.2022 - Current
- Interviewing clients and creating vacation packages depending upon their budget
- Co-ordination and arranging travel and accommodation facilities
- Arranging adventure activities and escorting the clients on the activities including long hikes.
Operations Manager
Dream Coconut Villa Resort
05.2021 - 09.2022
- Catering to the daily end to end activities of the resort.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and implemented strategies to maximize customer satisfaction.
- Facilitated smooth collaboration between departments through clear communication channels.
Assistant General Manager
Oravel Travels Pvt Ltd
10.2018 - 10.2019
- Coordinated all activities of OYO in Munnar including onboarding and coordination of hotels and resorts, sourcing and allocation of materials to the onboarded hotels and resorts, coordinating customers and creating travel plans and tours plans.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Education
Post Graduate Certificate in Executive General Management Programme -
Indian Institute of Management Tiruchirapalli (IIM Trichy)
Trichy 04.2001 - 2023.04
B.A. LLB(Hons) Degree -
National University of Advanced Legal Studies, Kerala
Kochi, India05.2017
12th Board -
Government Higher Secondary School
Munnar, India03.2010
10th Board -
Carmelagiri CMI Public School
Munnar, India03.2008
Skills
Microsoft Office
Exceptional communication
Goal Setting and Achievement
Interpersonal proficiency
Problem-solving abilities
Activities
- Worked with Centre for Environmental Law at NUALS.
- Participated for National seminar on Fisheries Conservation and Management: Law and Policy.
Personal Information
Date of Birth: 11/05/92
Extracurricular Activities
- Participates in all indoor and outdoor activities.
- Sports Secretary of the college for the year 2015-16.
- Participated and won bronze medal for Long jump in National Sports Competition, Spiritus 2013-14 held at National Law School India University.
- Won Individual Sports Champion trophy for the year 2013-14, 2014-15, 2015-16.
- Participated for All Kerala Open Table Tennis Tournaments.
Timeline
Client Coordinator
Resplendent Experiences
10.2022 - Current
Operations Manager
Dream Coconut Villa Resort
05.2021 - 09.2022
Assistant General Manager
Oravel Travels Pvt Ltd
10.2018 - 10.2019
Post Graduate Certificate in Executive General Management Programme -
Indian Institute of Management Tiruchirapalli (IIM Trichy)
04.2001 - 2023.04
B.A. LLB(Hons) Degree -
National University of Advanced Legal Studies, Kerala
12th Board -
Government Higher Secondary School
10th Board -
Carmelagiri CMI Public School
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