Rajeev Kumar
Mohali
Summary
Experienced IT leader with over 24 years of expertise in managing global IT infrastructure, specializing in cybersecurity, system administration, and strategic IT planning. Adept at designing and implementing scalable solutions that align with business objectives, enhancing operational efficiency, and achieving cost savings. Skilled in leading cross-functional teams, managing vendors, and ensuring compliance with industry standards. IT professional with talent for leading large teams and managing complex projects. Adept at developing and implementing IT strategies, streamlining operations, and ensuring security compliance. Skilled in fostering collaboration across departments to drive technological innovation and optimise processes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director IT
Unify Healthcare Services
Mohali
01.2017 - Current
- Increased system uptime by 100% by implementing robust high-availability (HA) systems
- Reduced operational costs by 30% through strategic vendor negotiations and resource allocation
- Managed Office 365, Azure Active Directory, licensing, and server infrastructure
- Oversaw the configuration of ESXI, VMware, and Windows Server environments (2008–2022)
- Administered NTFS permissions, user policies, and backup/restoration processes
- Managed SFTP servers on Linux and Asterisk IP PBX
- Supervised cloud-based Trend Micro antivirus systems
- Lead a team of 9 system administrators, including Two Assistant Manager
- Successfully conducted internal audits for multiple entities under Unify Healthcare Services
- Designed and implemented innovative IT solutions to enhance operational efficiency
- Leading provider of end-to-end medical billing solutions, enabling healthcare providers to improve service delivery while reducing operational costs
IT Head
KnackBPO Pvt. Ltd.
Mohali
12.2009 - 04.2016
- Managed technologies including Juniper firewalls, Palo Alto firewalls, NAS storage, and Trend Micro antivirus
- Directed server environments (2003–2012) and handled WSUS for patch management
- Led a team of 15 network administrators and one IT Manager
- Enhanced network performance and availability through strategic IT infrastructure management
- Implemented HA systems, ensuring 100% uptime and reliable service delivery
- Global provider of IT and analytics solutions in healthcare and enterprise sectors across the USA, UK, and Norway
Senior Hardware & Network Engineer
Aforeserve.com Ltd.
Noida
05.2004 - 10.2009
- Supported hardware, servers, routers, and voice/data links for multiple clients
- Managed network installations and configurations on behalf of HCL
IT Executive
Sunrise Computel
Delhi
02.2001 - 04.2004
- Cybersecurity advocacy
- Handled system administration for Windows Server environments
- Conducted hardware repairs, network troubleshooting, and standalone PC maintenance
Education
BSc - Industrial Chemistry
MCMDAV College Kangra
01-1999
Higher Secondary -
Govt S.Sc School Baroh Dharmshala
01-1996
Secondary School -
Govt S.Sc School Baroh Dharmshala
01-1993
Skills
- IT Infrastructure Management
- Strategic IT Planning
- Network & System Administration
- Cybersecurity & Risk Assessment
- Vendor & Stakeholder Management
- IT Service Management (ITSM)
- Team Leadership & Mentoring
- Budgeting & Cost Optimization
Certification
- Information Security Management System Lead Auditor Training Course (ISO/IEC 27001:2022)
- IT Service Management and Infrastructure Library Level 4
- SOC 2 Cybersecurity Framework
- CCNA: Enrolled
- HIPAA Certification: Enrolled
- Hardware & Networking Diploma: Jetking
- Certifications: A+ Certification, MCP Certified
Languages
English
Hindi
Punjabi
Hobbies and Interests
- Play Cricket
- Soft Music
Timeline
Director IT
Unify Healthcare Services
01.2017 - Current
IT Head
KnackBPO Pvt. Ltd.
12.2009 - 04.2016
Senior Hardware & Network Engineer
Aforeserve.com Ltd.
05.2004 - 10.2009
IT Executive
Sunrise Computel
02.2001 - 04.2004
BSc - Industrial Chemistry
MCMDAV College Kangra
Higher Secondary -
Govt S.Sc School Baroh Dharmshala
Secondary School -
Govt S.Sc School Baroh Dharmshala