Traveling, cooking
Rajeev Kumar Chaubey
Business Management And Team Building
Chapra (Saran)
Summary
Accomplished Region Manager with a proven track record at Svatantra Microfin Pvt Ltd, enhancing sales opportunities and customer retention through strategic planning and effective team leadership. Skilled in staff management and teamwork, with a focus on developing strong relationships and operational efficiency. Achieved significant improvements in customer satisfaction and branch profitability.
Overview
9
9
years of professional experience
1
1
Certification
2
2
Languages
Work History
Region Manager
Svatantra Microfin Pvt Ltd
08.2018 - Current
A good team building and deliver good business and healthy portfolio
- Established strategic to increase sales opportunities, and improve customer retention rates.
- Established team priorities, maintained schedules and monitored performance.
- Developed a strong regional team through effective recruitment, training, and performance management initiatives.
Branch Manager
Capital Trust Limited
02.2017 - 07.2018
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Relationship Officer
Fusion Microfin Pvt Ltd
12.2015 - 01.2017
- Maintained and built close relationships with customers through regular contact and visits.
Education
Bachelor Of Commerce - Accounting
Jayprakash University
Chapra 08.2016
Diploma In Hotel Management - Hospitality Administration And Management
Institute of Hotel Management
Hajipur, Vaishali 07.2013
Skills
Strategic planning
Certification
Awarded by HSBC and MFIN combined plan of Cashless collection in rural.
Interests
Timeline
Awarded by HSBC and MFIN combined plan of Cashless collection in rural.
03-2019
Region Manager
Svatantra Microfin Pvt Ltd
08.2018 - Current
Branch Manager
Capital Trust Limited
02.2017 - 07.2018
Relationship Officer
Fusion Microfin Pvt Ltd
12.2015 - 01.2017
Bachelor Of Commerce - Accounting
Jayprakash University
Diploma In Hotel Management - Hospitality Administration And Management
Institute of Hotel Management
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