Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Software
Timeline
OperationsManager

Rajendar Tambam

Operations Manager
Hyderabad,India

Summary

Diversely-skilled Senior Network Engineer with 15+ years installing and maintaining secure, efficient networking architectures. Deeply knowledgeable in every stage of network installation, upgrade, optimization and management. Seasoned expert at guiding network and personnel performance to boost department-wide contributions. Provides supplemental and total management support for IT systems, including establishing and maintaining networks and servers. Strong aptitude for identifying new technologies and solutions to support client needs.

Overview

20
20
years of professional experience
4
4
years of post-secondary education
5
5
Languages

Work History

Operations Manager

Al Mutahid for Trading
Riyadh, Saudi Arabia
12.2014 - Current
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Interviewed and hired strong candidates for Head office & branches team openings, using newspapers, job boards and social media to find applicants.
  • Managed Time and Attendance system and taking monthly / Daily reports of departments and employees.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored over 60+ employees' day-to-day activities and made plans to rectify issues resulting in completion of Projects or as SLA.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Generated and developed leads, using SEO technique, networking and Google Ads system to acquire new clients.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Worked with Administration to take whole responsibility to complete every task in organization.

Senior Network Engineer

Al Mutahid For Trading
Riyadh, Saudi Arabia
05.2012 - 11.2014
  • Managed Windows Server domain and raised domain level.
  • Worked with ISPs for static IPs and domain hosting services.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Identified and immediately resolved issues with network devices.
  • Managed Head office Engineers with Technical team and three branches in the country with12 junior network engineers with 35+ technical team.
  • Provided network support services for devices such as hubs, bridges, routers and other hardware.
  • Managed purchasing and installation of Servers, networking equipment such as core routers and switches.
  • Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
  • Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
  • Configuration of VLANs for various networks and products / items /equipments.
  • Performed virtual machine provisioning, VM priority setup and template cloning.
  • Integrated fixed wireless connectivity (Point to Point / Muli points) into facilities lacking access to terrestrial high-speed networks.
  • Configured, managed and troubleshot VoIP and multi-media distributed systems and platforms.
  • Performed repairs on severed fiber cables to restore to complete functionality.
  • Worked and trained technical teams about Fujicura splicer & Termination machine - Single & Multi core operations.
  • Tested fiber optic cables and documented results.
  • Spliced, bonded, ground and terminated cables.
  • Hired and trained new OFC workers to improve efficiency of department and cultivate productive work atmosphere.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Implemented Network & configuration of Panasonic, AVAYA, Cisco PBX, VoIP / Telecom equipment.
  • Hosted support ticket system on local / domain platforms with Admin & client panel configuration.

Network Engineer

New Century for Trading
Riyadh, Saudi Arabia
01.2006 - 04.2012
  • Installation and configuration of server 2003 & 2008 with exchange servers.
  • Deep knowledge of Wintel platforms, and Networking Infrastructure (Workgroup, Domain, PDC/BDC, DNS, WINS, DHCP).
  • Performed configuration of group policies and user rights.
  • Installation and configuration of Cisco & HP switches.
  • Contribute in quality and productivity improvement projects, providing analysis of information
  • Deep and Broad networking knowledge
  • Ensure all cases are acted upon conscientiously and in framework expected according to SLA
  • Generate report and review same with L1/L2 teams, Provide audit support.
  • Assisting users by local and remote support to resolve network issues and troubleshoot.

Hardware and Networking Technician

Revenue and Police Departments
Nizamabad, Telangana
05.2002 - 01.2006
  • Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
  • Ran cabling and installed data drops for new node installations.
  • Performed system patches, service packs, hot fixes and new security configurations.
  • Configured and maintained network backup and recovery procedures.
  • Developed requirements analysis, applications assessment and implementation for LAN software.
  • Traveled to remote office locations to install nodes and implement client software rollouts.
  • Operated 4-pair test equipment to terminate network cabling at blocks and routing points.
  • Configured, monitored and maintained email applications and virus protection software.
  • Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
  • Conducted training for staff about software operations and knowledge.

Education

MCSA (Microsoft Certified Systems Administrator) - Computer And Information Sciences

Microsoft
Hyderabad
01.2008 - 10.2008

Bachelor of Science - B.Sc

Dr. Br. Ambedkar Open University
Hyderabad
06.2001 - 04.2004

Skills

    Server integration

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Accomplishments

  • Supervised team of 60+ staff members.
  • Resolved product issue through consumer testing.
  • Achieved client satisfaction by introducing Support ticket software for support tasks.
  • Attended International fairs in two countries.

Affiliations

  • International Association of Administrative Professionals
  • International Hardware and Software providers.

Additional Information

I am a person who dedicated to my job responsibilities and ability to risk taking to complete assigned tasks.

As my experience with previous employer, ready to travel anywhere by road or by air if required.

Software

MS Server 2003, 2008 & 2016

MS Exchange & IIS

Oracle SQL & Visual Basics

ODBC connectivity

Domain, Web & Email Hosting

Open Source software Hosting

E-Commerce & Payment gateways

Web Design and Maintenance

Google Ads & SEO

Core & Managed Switches

VPN, WAN, VoIP, SIP, Billing Switch

Fiber Optic Termination & Testing

Data Center Maintenance

Local and Remote Support

Network & Telecom PBX integration

Panasonic, AVAYA, Cisco PBX Systems

Timeline

Operations Manager

Al Mutahid for Trading
12.2014 - Current

Senior Network Engineer

Al Mutahid For Trading
05.2012 - 11.2014

MCSA (Microsoft Certified Systems Administrator) - Computer And Information Sciences

Microsoft
01.2008 - 10.2008

Network Engineer

New Century for Trading
01.2006 - 04.2012

Hardware and Networking Technician

Revenue and Police Departments
05.2002 - 01.2006

Bachelor of Science - B.Sc

Dr. Br. Ambedkar Open University
06.2001 - 04.2004

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Rajendar TambamOperations Manager