Rajender Kumar Chauhan

• Delivered a robust and scalable reporting solution that reduced regulatory risk by automating Wealth Client Monies (HMRC) reporting for ATE.
• Strengthened governance and quality by implementing a project governance framework and a 3-tier QA model, boosting efficiency, audit readiness, and handover reliability.
• Drove advisory impact: Reduced false positives for ATE, and streamlined ABC case management through automation, reconciliation tools, and Camunda portal integration.
• Secured process resilience by mapping and documenting all BAU workflows with robust backup protocols.
• Cloud Migration Strategy for FCS SAS processes, defining budget, resourcing, and governance to modernize infrastructure. Also planning a POC for this to get a better understanding of governance processes, to reduce lead times in 2026 during comprehensive migration.
• Team Development: Coached DRs by identifying growth areas, creating development plans, and enabling career progression.

• Lead multiple data and analytics projects for a global American-Swiss technology client working across diverse industries.
• Drive end-to-end portfolio management and delivery with a team of 45+ people— from requirement gathering and team formation to execution — ensuring adaptability and high-quality outcomes.
• Maximize business value through solution design, resource optimization, and effective stakeholder management.
• Worked as a consultant to senior leadership presenting data-driven insights, risks, and value opportunities, enabling strategic decision-making on high-impact initiatives.

Progressed from Business Analyst to Senior Business Analyst, then to Manager, and finally to Group Manager in Data Analytics.

• Leading a team of 35+ FTEs across Data Analytics, Campaign Management, Contact Centre Reporting, and Data Science work streams for a UK-based telecom giant.
• Work closely with key client stakeholders to identify gaps in the business and provide analytics solutions around churn performance, customer acquisition, marketing performance, and CSAT.
• Lead a self-serve COE team developing an automated reporting solution across all verticals, utilizing the existing and gained 80% performance gain in reporting availability and efficiency.
• Designed Go-to-Market tools using UNICA, SQL, and QlikSense for the marketing managers to have a tool with marketing-ready customer populations 24/7.
• Led a customer retention project to identify customer risk scores against a very aggressive competitor acquisition campaign. We supported the client with at-risk populations, risk scores, campaign selection, and campaign effectiveness reporting, saving the business approximately £2.8 million per annum.
• Lead the Contact Centre Reporting transition of over 350 reports. Consolidated and automated these reports to achieve approximately 336K of effort savings while expanding the capability of the current team by 40%.
• Established data architecture and BI best practices, standards, and data models; recommended data warehouse and reporting performance-tuning techniques. Mobilized and directed BI professionals and development teams.

• Database Design and Dataflow creation for new functionality added to product.
• Created PL/SQL scripts for data migration between SQL server and Oracle DB.
• Client interactions to Understand requirements for new projects and functional demos for end users.

GPA: 65%