To work in a progressive and professional organization offering a challenging work environment and opportunities for career development, where I can contribute my best to achieve the organizational goal with sincerity and team spirit.
Overview
15
15
years of professional experience
Work History
Depot Manager
HANSA VAHAN INDIA PVT. LTD
Surat
03.2025 - Current
Analyzed financial statements to identify opportunities for cost savings across various departments within the organization.
Ensure compliance with bus regulatory requirements and Workplace Safety and Health policies, procedures, and regulations.
Evaluate contingency plans for managing incidents or accidents.
Implement improvement initiatives to enhance operations.
Manage staff performance to achieve Key Performance Indicators.
Oversee bus depot security.
Oversee the maintenance of bus depot facilities.
DEPOT MANAGER
HANSA CITY BUS SERVICES Pvt Ltd
Mumbai
03.2021 - 07.2024
Develop processes to improve Manpower allocation.
Review bus inspection plans.
Review improvement proposals for implementation.
Review the effectiveness of operations improvements.
Review training needs to implement training plans for staff development.
Implemented strategies to reduce costs associated with labor overtime expenses while maintaining quality standards throughout the operation processes.
Performed regular inspections of facility equipment to ensure proper functioning and compliance.
Resolved customer complaints promptly in a professional manner while ensuring that all relevant parties were kept informed throughout the process.
Conducted regular staff meetings to review performance, discuss new policies and procedures, and address employee concerns.
Reviewed invoices from vendors against purchase orders before submitting payments.
Analyzed financial statements to identify opportunities for cost savings across various departments within the organization.
DEPOT MANAGER, Designated Officer
DIMTS
09.2018 - 01.2021
Established relationships with customers by providing timely responses to inquiries regarding order status updates or product information.
Drafted monthly reports on customer issues resolution status, along with other operational metrics.
CSAs' attendance and duty issue.
Staff Attendance & Duty Roaster.
Bus outshedding and infraction checking.
Cash Receiving and Banking.
Waybill submission and merging.
Billing and Bus Kilometers Verification.
Checking daily earning reports.
Bus Inshedding and Infraction Checking.
Computer Operator
Rajasthan
08.2011 - 09.2018
Installed, configured and maintained computer hardware and software systems.
Updated antivirus software to protect against malicious programs.
Managed email accounts by creating aliases, forwarding emails or resetting passwords.
Verified accuracy and sorted information to prepare source data for computer entry.
Documented job processing requirements and data flow for applications.
Senior Sales Executive
Spice Hotspot
07.2010 - 08.2011
Collaborated with marketing team to develop promotional materials and campaigns for target markets.
Monitored competitor activity in order to stay ahead of the competition in terms of pricing, promotions.
Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
Conducted presentations to potential customers to demonstrate products or services capabilities.
Investigated customer complaints regarding product quality or service delivery.
Education
MBA - Operations Management
SGVU
JAIPUR
12-2024
PGDCA
JNU
JAIPUR
12-2017
Bachelor of Arts -
DELHI UNIVERSITY
DELHI
11-2015
High School Diploma -
CBSE
NEW DELHI
05-2009
Skills
Financial analysis
Regulatory compliance
Process improvement
Customer service
Project management
Data analysis
Team management
Operational efficiency
Fleet management
Team development
Reporting and documenting
Project planning
Goal setting
Financial management
Cost control
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
PAHADI
Proficient (C2)
C2
Timeline
Depot Manager
HANSA VAHAN INDIA PVT. LTD
03.2025 - Current
DEPOT MANAGER
HANSA CITY BUS SERVICES Pvt Ltd
03.2021 - 07.2024
DEPOT MANAGER, Designated Officer
DIMTS
09.2018 - 01.2021
Computer Operator
Rajasthan
08.2011 - 09.2018
Senior Sales Executive
Spice Hotspot
07.2010 - 08.2011
MBA - Operations Management
SGVU
PGDCA
JNU
Bachelor of Arts -
DELHI UNIVERSITY
High School Diploma -
CBSE
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